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EMS Heating & Air Conditioning, Inc.

4.6

About this business

Location details

9975 High Country Ln Suite 5, Forney, TX, 75126, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 3:00 p.m.
SunClosed
4.6377 reviews
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Katlyn Urias's profile image
Katlyn Urias 
2 months ago

DO NOT USE THIS COMPANY — Dishonest, Misleading, and Unprofessional I strongly recommend avoiding this company at all costs — whether you’re going through a warranty or paying out of pocket. In my experience, they misrepresent their services, overcharge, and fail to deliver on their promises. During the sales process, I was repeatedly told things like, “I treat my customers like family and would give you the same advice I’d give my own family.” Unfortunately, nothing could be further from the truth. When replacing my condens... read more

reginald jackson's profile image
reginald jackson 
3 months ago

Well, we had a few hiccups at start And it may have been from information provided to them by the home warranty company. Who knows!!!. Any way, this company managed to get my hvac system professionally diagnosed. and up and going. very professionally installed..thank you Ms Lydia!!! 

Carman D. Weber's profile image
Carman D. Weber 
3 months ago

08/18/25 -08/22/25 POOR POOR POOR POOR POOR CST SVC. I AM SO APPALLED WITH THEM I CAN CRY FOR THE MISTREATED, UNCONCERNED ATTITUDES FROM ALL THE FEMALE CST REPS REGARDING THE (MY) CONSUMERS ISSUES AND CONCERNS. I HAVE BEEN SPOKEN TO RUDELY WITH DISSREGARD TO MY ISSUES, I HAVE BEEN HUNG UP ON, SO MANY TIMES, I CAN NOT KEEP COUNT. THIS IS FOR THE AUSTIN REPS. MY AC WORKED FOR AWHILE ON WEDNESDAY, 08/20/25 UNTIL THAT NIGHT. IT WAS SO FREAKING HOTT AGAIN IN MY HOME. THAT WAS THE REASON FOR MY CALL. HOWEVER, BEFORE, THE TECH CAME... read more

melika dalaki's profile image
melika dalaki 
4 months ago

would not recommend. they told us we needed to replace the whole system but we decided to get a second opinion and the guy fixed it for $100 

Michael De Frates's profile image
Michael De Frates 
4 months ago

If I would’ve been able to give negative 5 stars I would’ve I reported my A/C took 4 days to arrive. The service man arrives late afternoon says I needed a capacitor a common on. Not on his truck. So he offered to have company order it. Get and email Wednesday afternoon saying ordered and should get it 24 hours I call Thursday they say perhaps get in installed sometime next week. Terrible service don’t use this Mickey Mouse outfit to even change a screw 

Frequently asked questions about EMS Heating & Air Conditioning, Inc.

How is EMS Heating & Air Conditioning, Inc. rated?

EMS Heating & Air Conditioning, Inc. has a 4.6 star rating with 377 reviews. 

When is EMS Heating & Air Conditioning, Inc. open?

EMS Heating & Air Conditioning, Inc. is closed now. It will open tomorrow at 8:00 a.m. 

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