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EMR - Commercial Kitchen Parts and Services
- Appliances & Repair
- Newington, VA
About this business
EMR is a unique service company. For over 85 years, we have been, and continue to be, committed to “Caring about your business.” Two divisions serve the Mid-Atlantic region. The Industrial division provides products and services to the Industrial, Printing, Elevator and Processing industries. The Commercial Cooking and Refrigeration division provides parts, service, and products for commercial kitchens in every venue. We provide quality solutions to your equipment problems. Turn your issues over to us and go back... read more
Location details
8198A Terminal Rd Suite 104, Suite 104, Newington, VA, 22079, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is the email that was sent to EMR: Customer service is hard. People are tricky. Things don’t always go the way we plan it. With that being said I thought it important to let you all know what an outstanding job the guys did from your company. From Davids leadership to the teamwork that was shown between techs and the professionalism that all showed was really impressive. The team that was assembled to handle our move did a great job from the get go to the final day with David welding. EMR should feel proud to have such ... read more
I will continue to use EMR for all of my appliance needs. The technician showed up on time, diagnosed the issue almost immediately, and had my oven fixed before it affected dinner service. From the tech that serviced us to the representatives I communicated with in the office, EMR’s customer service is beyond exceptional. I highly recommend!
I asked a service for a counter top gas griddle. A technical came, stayed about 30min max for just inspection and left. But I got an invoice with $135 of travel charge and $162.50 of labor (1.25hr * $130). What? $297 for the 30min inspection? I called EMR and explained the upcharge for the labor. And the guy on the phone said, the GPS of the technical's device stayed there 1.25hr so the entire period counted for labor. Seriously? When does labor count for parking his car, going to bathroom, preparing paperwork and all thing?... read more
Frequently asked questions about EMR - Commercial Kitchen Parts and Services
How is EMR - Commercial Kitchen Parts and Services rated?
EMR - Commercial Kitchen Parts and Services has a 4.2 star rating with 5 reviews.
When is EMR - Commercial Kitchen Parts and Services open?
EMR - Commercial Kitchen Parts and Services is open now. It will close at 4:30 p.m.
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