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Empower Pharmacy
- Healthcare
- Houston, TX
About this business
Location details
7601 North Sam Houston Parkway West Ste 100, Houston, TX, 77064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:30 p.m. | |
| Tue | 7:30 a.m. to 7:30 p.m. | |
| Wed | 7:30 a.m. to 7:30 p.m. | |
| Thu | 7:30 a.m. to 7:30 p.m. | |
| Fri | 7:30 a.m. to 7:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I called to place my order and that process was fast and efficient. I went to pick my order a few days later and Rebecca helped me. She was very friendly and knowledgeable. She kept a smile on her face the whole time and talked to me like a friend or family member. She was very sweet.
I’ve remained on hold for 20-30 minutes and it takes an additional 20 minutes to place a prescription order. This time I ordered online the second week of May. They charged me on 5-22 but my order has not shipped yet and it’s 6-3. They promised me that they would escalate my order but I have lost confidence in them. Update: This last time I ordered, it took a total of 8 minutes to call, hold, and place my order. It shipped in two days. They must have been having growing pains. I will continue using them. 💕
The first shipment was great! Arrived quickly, was still cold, and was packaged securely. I was worried because it had been extremely hot outside, but everything was fine. The second one, and my most recent, was not packaged well. It was around 5:30pm when I grabbed the package from my mailbox, the mail usually arrives around 10:30-11:00. The outside temperatures that day were not terribly hot for this time of year; around 75ish. The tape on the top of the box was loose and the lid on the cooler was ajar. the items inside we... read more
I called to place my order and was on hold for just a few seconds. The customer service clerk was very friendly and efficient. She went over my order with me when we finished to be sure it was correct. I received it in two days. I am very happy with their service.
Always packed well, the order I received Friday was by far the quickest I have ever had. Usually takes two weeks after I am notified script is sent over. Something changed somewhere in the process and please keep it up. I appreciate one less thing to sit and wait for. Thank you
Frequently asked questions about Empower Pharmacy
How is Empower Pharmacy rated?
Empower Pharmacy has a 4.4 star rating with 1,621 reviews.
When is Empower Pharmacy open?
Empower Pharmacy is open now. It will close at 7:30 p.m.
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