This profile has been claimed by the business owner or representative.
Empower Pharmacy
- Healthcare
- Houston, TX
About this business
Location details
7601 North Sam Houston Parkway West Ste 100, Houston, TX, 77064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:30 p.m. | |
| Tue | 7:30 a.m. to 7:30 p.m. | |
| Wed | 7:30 a.m. to 7:30 p.m. | |
| Thu | 7:30 a.m. to 7:30 p.m. | |
| Fri | 7:30 a.m. to 7:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Spoke to Gwen (PIC) this past week, just wanted to give recognition. I am both a prescribing clinician and patient of Empower, and she was able to solve my issue efficiently, and from a patient stand point, very empathetically. She clearly has the best interest of the patient in mind and genuinely cares... this reflects very well on Empower. Empower; please forward to the correct people that Gwen was an amazing help and is greatly appreciated!
Fast and friendly service. My first time with them and my dosage was short. I didn't know what to do so I ended up throwing the vial away. They said they could only help me if I had photo proof. But I had already thrown it away. I told them this and haven't heard back from them since. My doctor says this never happens so it must be user error but I followed instructions. I can't believe this NEVER happens. I'm going to say this is going to be a hard pass for me.
I receive my GLP-1 supplied from Empower. The packaging is RIDICULOUS. A tiny vial comes in a large box, that has a large styrofoam cooler in it with three good-sized ice packs in the cooler with the tiny vial. Every month. It is a packaging nightmare. Before I was receiving product from Empower, I would get a small shipment that had a metal water bottle in it with two frozen ice sticks inside the bottle. Awesome and reusable. I don't know what the hell I'm supposed to do with all these unrecyclable styrofoam coolers. I'll t... read more
If there was a negative star, i would of chose that!! If there is 1 positive review about this place, IT HAS TO BE BECAUSE THEY PAID THEM TO SAY POSITIVE THINGS. this is the worst Pharmacy ESPECIALLY IF YOU'RE A provider!!! IF YOU CHOOSE to have a headache and fight constantly on the phone to try to get your patients prescriptions then go right ahead!! this is by far the worst experience I've ever faced and let me just tell you one story out of the many of what happened with this Pharmacy !! Placed a online order, on a ve... read more
I’ve remained on hold for 20-30 minutes and it takes an additional 20 minutes to place a prescription order. This time I ordered online the second week of May. They charged me on 5-22 but my order has not shipped yet and it’s 6-3. They promised me that they would escalate my order but I have lost confidence in them. Update: This last time I ordered, it took a total of 8 minutes to call, hold, and place my order. It shipped in two days. They must have been having growing pains. I will continue using them. 💕
Frequently asked questions about Empower Pharmacy
How is Empower Pharmacy rated?
Empower Pharmacy has a 4.3 star rating with 1,707 reviews.
When is Empower Pharmacy open?
Empower Pharmacy is open now. It will close at 7:30 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com