Empower Pharmacy

shannon williams 

on Google

a week ago

The first shipment was great! Arrived quickly, was still cold, and was packaged securely. I was worried because it had been extremely hot outside, but everything was fine. The second one, and my most recent, was not packaged well. It was around 5:30pm when I grabbed the package from my mailbox, the mail usually arrives around 10:30-11:00. The outside temperatures that day were not terribly hot for this time of year; around 75ish. The tape on the top of the box was loose and the lid on the cooler was ajar. the items inside we... read more

Phyllis Morgan 

on Google

2 weeks ago

I called to place my order and was on hold for just a few seconds. The customer service clerk was very friendly and efficient. She went over my order with me when we finished to be sure it was correct. I received it in two days. I am very happy with their service. 

I Batista (Senora Batista) 

on Google

a week ago

I ordered 5 Semaglutide from Defy Medical by way of Empower Pharmacy. It arrived timely however, 2 of the boxes were opened and 2 out of the 5 bottles caps were not attached. I called Defy & spoke with the manager Missy. I sent pictures and video to get it resolved only to be called later advising Empower will call me back soon to fix the issue. I never got a callback. So, I paid for 5 & got 3. You should never use unsealed medication. Be mindful of where you get your medication from, verify their customer service & policies... read more

Tiki Tammy 

on Google

a month ago

I’ve remained on hold for 20-30 minutes and it takes an additional 20 minutes to place a prescription order. This time I ordered online the second week of May. They charged me on 5-22 but my order has not shipped yet and it’s 6-3. They promised me that they would escalate my order but I have lost confidence in them. Update: This last time I ordered, it took a total of 8 minutes to call, hold, and place my order. It shipped in two days. They must have been having growing pains. I will continue using them. 💕 

Kate Michael 

on Google

a week ago

I was told delivery would take 4-10 business days and it took 6 so I’m pretty happy about that. Everything was still cold even during this super hot weather. Very satisfied customer ⭐️ ⭐️⭐️⭐️⭐️👍🏼 I’ll be using this company again