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Empower Federal Credit Union

3.0

About this business

Location details

2690 Walden Ave, Cheektowaga, NY, 14225, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.049 reviews
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Donald Dayton's profile image
Donald Dayton 
on Google
4 weeks ago

Sad I had fraud on my account they refused to back up the customer. My accounts got set to collections. Be aware once this happens the bank will charge 50% more on what you owe them. Breaking the FDCPA. Not just that they let fraud to hinder me and my family. Congratulations. On letting fraud happen. I thought this bank was good but instead they let fraud take it all. I mean they empower attacked my wife's saving account that I was not on and wipped the balance out. They also committed fraud Fruad Fruad Fruad Fruad 

Maria Capobianco's profile image
Maria Capobianco 
on Google
2 months ago

WARNING: DON’T EVER TAKE OUT A STUDENT LOAN WITH THEM 

Ann Willis's profile image
Ann Willis 
on Google
7 months ago

For me using the app. Is fairly easy and guaranteed options of finding answers without waiting for long periods of time. 

Katie's profile image
Katie 
on Google
a year ago

should be able to disable a debit card without canceling and this is a first for a financial institution that can't do that. would like to have a better or option for custom design on the debit card too. 

k mc's profile image
k mc 
on Google
a year ago

Horrid! Our mortgage got sold here and I cannot add an external account to pay it. Their website doesn't work. Their app doesn't work. And their phone number doesn't work. It gives you multiple number options and whenever you push one it says "sorry, I cannot find that option". Got everything connected after 10 days of trying and now our transfer limit is lower than our mortgage payment so we can't pay our bill. Had to call and get moved up a tier so I can be approved to give them enough money to pay our bill. If this is onl... read more

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Frequently asked questions about Empower Federal Credit Union

How is Empower Federal Credit Union rated?

Empower Federal Credit Union has a 3 star rating with 49 reviews. 

When is Empower Federal Credit Union open?

Empower Federal Credit Union is closed now. It will open at 9:00 a.m. 

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