Empower Federal Credit Union's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Empower Federal Credit Union

2.8

About this business

Location details

1928 Genesee St, Utica, NY, 13502, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
2.831 reviews
Select a rating
CJ Chabot's profile image
CJ Chabot 
11 months ago

Stop sending me letters, I have never had an account here and do not do any business here. Tried calling customer service to just be cold transferred and placed on hold repeatedly. 

Samira Bajrektarevic's profile image
Samira Bajrektarevic 
11 months ago

This is one of the worst places that you could go seek credit. Let me clairfy it has nothing to do with the approval or not. An individual purchased a vehicle throughout them and of course u would need insurance reg etc. Had all that and wanted for that individual to personally send them car ins person did . All good 4 months after they send a person bill they added a car insurance that already has car insurance and they charged another 7k to the loan what place is this what do these people do and what kind of educated indiv... read more

D G's profile image
a year ago

Got a mortgage with them and because of the way they are set up, I am unable to make any large payments to my balance because they consider payments a "transfer" to their account, and they have monthly transfer limits that are not very large. Customer service was not helpful and argumentative. I can't wait to refinance my loan away from this terrible company. If I could post 0 stars, I would. 

thomas netzband's profile image
thomas netzband 
a year ago

They are a great bunch of people. I found them easy to deal with and very helpful. The building is clean, and there is plenty of parking. 

Sharefe Ramirez's profile image
Sharefe Ramirez 
a year ago

Can't wait to open up an account ☺️ 

View all google reviews

Frequently asked questions about Empower Federal Credit Union

How is Empower Federal Credit Union rated?

Empower Federal Credit Union has a 2.8 star rating with 31 reviews. 

When is Empower Federal Credit Union open?

Empower Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com