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Empire Visionworks

3.1

About this business

Empire Visionworks is a leading provider of eye care services, committed to providing our customers with an excellent shopping experience and high quality products and services with the best value and selection in the industry. All of our stores offer designer and exclusive brand frames, lenses, sunglasses and accessories along with leading technology in vision correction. Our comprehensive service offerings include contact lens dispensing, in-store labs which provide one-hour service on many prescriptions. Every purchase ha... read more

Location details

1663 E Henrietta Rd, Brighton, NY, 14623, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to 7:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
3.1206 reviews
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Nichol Bradford's profile image
Nichol Bradford 
recommend  Recommended
6 years ago

cozy, friendly and warm atmosphere. highly recommend this location. 

Jennifer Leigh's profile image
Jennifer Leigh 
recommend  Recommended
6 years ago

5 stars- I realized I didn’t any contacts for my upcoming vacation. I called thinking I was out of luck and the manager got me in for an eye exam the next day! My apt was super quick, and my contacts are showing up right at my front door! Best service, hands down! 

Barbara S.'s profile image
Barbara S. 
6 years ago

I made an appointment which was 6weeks out, I showed up for the appointment and they told me they had cancelled it, and no I was not informed. So, I made another appointment but this time I called the day of my new appointment to confirm and again they said they had cancelled it and again I was not informed. I will never call them again for anything. 

Celina Smith's profile image
Celina Smith 
7 years ago

No one working there and they are rude it took 3weeks to get my glasses 

Sheila Arnold's profile image
Sheila Arnold 
7 years ago

Normally we don't have any problems, but today omg, they only had 2 people working! 2 people & 1 Dr! Wtf we waited over an HOUR for our glasses & all we were doing was picking them up! Completely ridiculous 

Karen Morris-Antonucci's profile image
Karen Morris-Antonucci 
8 years ago

try to call them , no answer. tried the 800 # and the guy said that was only number for store. (I don't believe That) Asked for email, they have none. Asked if they could check on my order , give me a call back .. he was very reluctant. next time I am going somewhere else. 

Tina S.'s profile image
8 years ago

Little wait and they were not good about the follow up. When glasses came in - no phone call. I knew I had to contact. But not happy that they don't keep up on things that come in. Friendly 

Frequently asked questions about Empire Visionworks

How is Empire Visionworks rated?

Empire Visionworks has a 3.1 star rating with 206 reviews. 

When is Empire Visionworks open?

Empire Visionworks is closed now. It will open at 10:30 a.m. 

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