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Empire Visionworks
- Laser Eye Surgery/Lasik
- Rochester, NY
About this business
Empire Visionworks is a leading provider of eye care services, committed to providing our customers with an excellent shopping experience and high quality products and services with the best value and selection in the industry. All of our stores offer designer and exclusive brand frames, lenses, sunglasses and accessories along with leading technology in vision correction. Our comprehensive service offerings include contact lens dispensing, in-store labs which provide one-hour service on many prescriptions. Every purchase ha... read more
Location details
525 Titus Ave, Rochester, NY, 14617, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
HIPPA & State Law Violations. Poor customer service. Poor supervision. Not patient centric. I reported two complaints (1/11/23 & 1/12/23), via the corporate customer service line, to the customer service representatives and both times I was told I would receive a call from the regional manager within 48-hours. It has been 4-days and I am still waiting for that call. The frontline staff at this Visionworks store lack knowledge regarding Visionworks rules and policies; ignorant of federal and state laws pertaining to patient r... read more
Frequently asked questions about Empire Visionworks
How is Empire Visionworks rated?
Empire Visionworks has a 3.7 star rating with 249 reviews.
When is Empire Visionworks open?
Empire Visionworks is closed now. It will open at 10:00 a.m.
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