This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Empire Visionworks
- Laser Eye Surgery/Lasik
- Rochester, NY
About this business
Location details
525 Titus Ave, Rochester, NY, 14617, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
HIPPA & State Law Violations. Poor customer service. Poor supervision. Not patient centric. I reported two complaints (1/11/23 & 1/12/23), via the corporate customer service line, to the customer service representatives and both times I was told I would receive a call from the regional manager within 48-hours. It has been 4-days and I am still waiting for that call. The frontline staff at this Visionworks store lack knowledge regarding Visionworks rules and policies; ignorant of federal and state laws pertaining to patient r... read more
Frequently asked questions about Empire Visionworks
How is Empire Visionworks rated?
Empire Visionworks has a 3.7 star rating with 249 reviews.
When is Empire Visionworks open?
Empire Visionworks is open now. It will close at 8:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com