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Empire Visionworks

4.2

About this business

Empire Visionworks is a leading provider of eye care services, committed to providing our customers with an excellent shopping experience and high quality products and services with the best value and selection in the industry. All of our stores offer designer and exclusive brand frames, lenses, sunglasses and accessories along with leading technology in vision correction. Our comprehensive service offerings include contact lens dispensing, in-store labs which provide one-hour service on certain types of prescriptions. Every... read more

Location details

1319 Erie Boulevard West, Ste ste 3, Rome, NY, 13440, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.2183 reviews
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Liegh Barton's profile image
Liegh Barton 
recommend  Recommended
4 years ago

Great staff and they keep it clean. 

Business response:

We are so happy to hear this Liegh!!! We truly appreciate you taking the time to give us such a fabulous review! 

Erin McNamara's profile image
Erin McNamara 
4 years ago

Worst experience ever at this store! They have lost my business and that of my family. Do not go here if you care about getting treated well. 

Business response:

We're sorry to hear we let you down, Erin. Please email us any additional details, your name, the store information and your phone number to customerservice@visionworks.com. We'd like to look into this on your behalf. 

Rebecca Aldrich's profile image
Rebecca Aldrich 
5 years ago

I had multiple frames picked out and then the one lady ( wish I got her name) helped me narrowed it down. so very helpful. Super friendly staff and clean environment. I also liked the eye doctor I saw. 

Janice Marie Wilczak-Bennett's profile image
Janice Marie Wilczak-Bennett 
recommend  Recommended
5 years ago

I’ve been going here every since I came back to Rome. I love the staff there. I’ve never had any problems with them and they have a great selection of glasses 

Wayne Premo's profile image
Wayne Premo 
recommend  Recommended
6 years ago

come visit us and write a review! 

Brittney J.'s profile image
Brittney J. 
8 years ago

I brought my mom here for an eye exam and when my brother and sister came in to help pick out her frames the woman at the front desk and woman that was SUPPOSED to be helping her were talking bad about us and the amount of people who were with her and gave my mom an attitude. The service here sucks! The visionworks in Oswego is so much better! 

Frequently asked questions about Empire Visionworks

How is Empire Visionworks rated?

Empire Visionworks has a 4.2 star rating with 183 reviews. 

When is Empire Visionworks open?

Empire Visionworks is closed now. It will open at 9:00 a.m. 

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