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Empire Today

1.6

About this business

Location details

1922 S Laredo St, San Antonio, TX, 78207, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
SunClosed
1.622 reviews
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Alberto Garcia's profile image
Alberto Garcia 
on Google
2 years ago

Be careful with the so called lifetime warranty. It does not include installation. We called and were notified of this. Although it was their negligence in the installation, they wanted to charge us $250 to come fix one sq. foot area. 

Javier Lopez's profile image
Javier Lopez 
on Google
2 years ago

DO NOT USE EMPIRE. I am a Disabled Veteran, & Empire should not be treating Veterans in this manner! ... On Tues, 11-29-22. Tech JASON was horribly UNPROFESSIONAL. I'm a tech minded person, and I like to know answers upfront before making a MAJOR PURCHASE!! JASON, Was Not very Knowledgeable on his skill set in performing an Estimate on my future wood flooring. As he tried to answer my questions he became frustrated. Then, JASON, became very Rude. And it was very hard to believe he had 18 years in this industry!! ... I made a... read more

jodie milian's profile image
jodie milian 
on Google
2 years ago

We had a wonderful experience with Empire Today. From sales (B.J. Hopkins) to installation ( Ricardo Gonzalez) was absolute perfection. Mr. Hopkins arrived on time, very professional listened to what we wanted, and delivered. The installer Ricardo Gonzalez was VERY professional, arrived everyday right on time, and took pride in his work. I would highly recommend the San Antonio location- they are a "well oiled machine" Not sure why there are some bad reviews, but, the San Antonio location is HIGHLY RECOMMENDED. It couldn't h... read more

Chris E's profile image
Chris E 
on Google
2 years ago

DO NOT BUY CARPET FROM THIS COMPANY. I spent thousands on carpet which was I was told was good quality. The carpet is coming up all over the house and is NOT a berber loop carpet. A Empire rep came out, agreed there is a issue with the carpet, took samples from all over the house, and Empire is stating "the manufacturer is denying" there is a issue. When questioned, I was told by RAYMOND..."nobody here can help you". Empire blames the manufacturer and will not take responsibility for the flawed carpet. If you want poor quali... read more

Kathy W.'s profile image
Kathy W. 
on Google
2 years ago

While we haven’t made a decision whether to use them or not, upper management should know that the rep, O’Ryan, did a fantastic job. Punctual, informed, professional. No hard sell and kind to everyone in family he came across. Excellent employee. 

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Frequently asked questions about Empire Today

How is Empire Today rated?

Empire Today has a 1.6 star rating with 22 reviews. 

When is Empire Today open?

Empire Today is closed now. It will open tomorrow at 9:00 a.m. 

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