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11500 Summit W Blvd, Tampa, FL, 33617, United States
Get directionsBest AC Company around and fair pricing!!!!
Our AC quit late Friday afternoon, and Shawn was out the next day to fix it. Always honest, service oriented and professional. I highly recommend him
Very disappointing experience. I called because my home AC stopped cooling and scheduled an after-hours service appointment. I agreed to a $99 diagnostic fee plus a $26 after-hours fee and was given an appointment window of 9:30 PM to 12:30 AM. I stayed up waiting for the technician, but no one ever showed up and I received no call, text, or update letting me know there was a delay or that the technician would not be coming. At 1:15 AM, I had to contact the company myself to find out what happened. The customer service repre... read more
Good and quick service.
Had an appointment window, time Past no one showed up or called to give communication of a delay. We have been waiting and need to get AC fixed. Ended up calling back to see what is going on, wanted to have the technician contact me but by then I would be outside of hours costing an additional $100. Ended up just canceling now I need to call someone else. Pretty disappointed with this company not sure how it has such a high rating. I have no record of any email, text or phone call from the technician. I confirmed all informa... read more
Empire Heating & Cooling Services has a 5 star rating with 263 reviews.
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