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Empire Drugs

4.2

About this business

Location details

1717 Black River Blvd N, Rome, NY, 13440, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.217 reviews
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Brenda Croniser Brockway's profile image
Brenda Croniser Brockway 
recommend  Recommended
5 years ago

The staff here is so friendly and goes well out of their way to help customers. I wouldn't go anywhere else for my prescriptions. 💜 

Jeremy Mieczkowski's profile image
Jeremy Mieczkowski 
11 years ago

Just picked up prescriptions for my mother here, very kind and knowledgable they got me the Tylenol she needed because there where so many different kinds. Great experience. 

Connie Kraeger's profile image
Connie Kraeger 
11 years ago

Get rid of their phone system and go back to the old way where someone answers the phone.... 

Kelly Ashworth's profile image
Kelly Ashworth 
11 years ago

Would be nice if employees knew their merchandice 

mwishart's profile image
mwishart 
12 years ago

I am a new customer to Empire Drugs, and very happy that I found them. My usual pharmacy has recently closed due to a buy-out by a big corporate pharmacy line, who I had used previously. I left them years ago because of their customer service; or should I say lack of customer service. When my pharmacy closed, without warning, I was devastated and lost to say the least. I wanted to find another one like them. One that new me by name and really seemed to care about me AND my well being. I have definitely found that here. I cou... read more

wendybowers10's profile image
wendybowers10 
13 years ago

Empire Drugs is wonderful! There customer service is always amazing, they are so helpful and professional. It's the only pharmacy that I will ever use and I tell everyone about them! 

Guest71348's profile image
Guest71348 
13 years ago

They have always been awesome. I went to another pharmacy in Rome after being discharged from Rome Hospital, I needed one of my prescriptions ASAP.I was told to come back in 2 hours, and they didn't seem to care that I needed an inhaler for my asthma. My sister took my prescriptions from them we went to Empire, and they handed me the inhaler to use right off the bat. It was about 10 minutes from start to finish. Awesome. 

Guest58973's profile image
Guest58973 
13 years ago

Empire Drugs provides excellent customer service. If there is a problem filling the prescription they will call you and let you know what the problem is, and even contact your doctor for you. 

Frequently asked questions about Empire Drugs

How is Empire Drugs rated?

Empire Drugs has a 4.2 star rating with 17 reviews. 

When is Empire Drugs open?

Empire Drugs is closed now. It will open tomorrow at 9:00 a.m. 

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