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Empire DM

3.2

About this business

Location details

6500 New Venture Gear Dr #800, East Syracuse, NY, 13057, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 9:00 p.m.
Tue5:00 a.m. to 9:00 p.m.
Wed5:00 a.m. to 9:00 p.m.
Thu5:00 a.m. to 9:00 p.m.
Fri5:00 a.m. to 9:00 p.m.
Sat5:00 a.m. to 4:00 p.m.
Sun5:00 a.m. to 1:00 p.m.
3.268 reviews
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Benjamin Waterstraat's profile image
Benjamin Waterstraat 
on Google
2 weeks ago

Medicaid Enrollees beware of using Empire DM. They will cancel your trip at the last second and not even have the courtesy to call and let you know. I scheduled my trip in advance through MAS. The morning of the appt, Empire DM cancels with zero notice and MAS rescheduled with another provider. The other provider (understandably) has no availability. I had to wake my neighbor up at 7:30am to get a ride to my appointment. When I called Empire DM, the operator was rude and told me (matter of factly) "we canceled because we don... read more

Dorothy Parker's profile image
Dorothy Parker 
on Google
3 weeks ago
Ronald James McReady's profile image
Ronald James McReady 
on Google
a month ago

Their drivers don't seem to know how to drive. One of their buses almost ran me off the road on Carrier Circle at 8:05 am on 7/23 because they didn't maintain their lane. If driving is your job, LEARN HOW ROUNDABOUTS WORK. 

David Zinck's profile image
David Zinck 
on Google
3 months ago

The company was great until May 12th when they where cowards and completely disrespectful gave the employees letters and only gave them 5 days notice that they were closing, they really didn’t care about the clients or the employees they just cared about themselves. 

S. Kelleher's profile image
S. Kelleher 
on Google
4 months ago

I just switched to Empire DM after I've been using Apex for many years and Empire is always on top of their game and on time and are very polite and kind people. 

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Frequently asked questions about Empire DM

How is Empire DM rated?

Empire DM has a 3.2 star rating with 68 reviews. 

When is Empire DM open?

Empire DM is open now. It will close at 9:00 p.m.  

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