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Empire Division Inc

4.4

About this business

Location details

201 Kirkpatrick St, Syracuse, NY, 13208, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 5:00 p.m.
Tue09:00 a.m. to 5:00 p.m.
Wed09:00 a.m. to 5:00 p.m.
Thu09:00 a.m. to 5:00 p.m.
Fri09:00 a.m. to 5:00 p.m.
Sat09:00 a.m. to 12:00 p.m.
SunClosed
4.428 reviews
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pamela sue's profile image
pamela sue 
on Google
3 months ago

The William"s and the staff at their office are first class! From the time I received my Rainbow from them, to any question I've had, or when I broke a part, their communications were timely, friendly and professional, as well as their service. I've seen some negative reviews on here. I know sometimes situations go sideways, we all are human, but regardless who we dealt with, I've received nothing but professional servce!! I'd recommend a Rainbow, and especially this office to ANYONE!!! A+++++ 

Incredible Bulk's profile image
Incredible Bulk 
on Google
4 months ago

SCAM! Do not do business with these people!! High pressure sales tactics and horrible post-sale customer service. They don't answer the phone or return calls/emails/text messages after the sale, especially if you’re looking to cancel the contract. Read company reviews/complaints via google and better business bureau. Edit: BUY AT YOUR OWN RISK!!! After initially avoiding all of my calls/texts/emails, and refusing my certified mailed cancellation notice (see attached) made within the 3 day cancelling period, the Better Busine... read more

Thomas Monte's profile image
Thomas Monte 
on Google
4 months ago
Brittany McGuire's profile image
Brittany McGuire 
on Google
4 months ago

No one answered or returned my calls after my purchase. I then tried texting and emailing also with no reply. This is by far the worst customer service, or lack thereof, I have ever dealt with and I do not recommend anyone to purchase anything through this company. In regards to the reply from rainbow...yes I do remember the messages at 10pm that night. You did not post all of the messages because I responded back to say that the water was filled to the top of the knob. Then yes I got a phone call the next morning. Your last... read more

Joey Wilhelm's profile image
Joey Wilhelm 
on Google
4 months ago

Owned my rainbow for years, locally family owned business. Awesome prompt service. 

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Frequently asked questions about Empire Division Inc

How is Empire Division Inc rated?

Empire Division Inc has a 4.4 star rating with 28 reviews. 

When is Empire Division Inc open?

Empire Division Inc is open now. It will close at 5:00 p.m.  

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