This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Empire District Electric Co
- Electricity Suppliers
- Knoxville, MO
About this business
Location details
3400 Kodiak Rd, Knoxville, MO, 64084, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Absolutely, hands down the worst electric/water company to work with. I don't receive statements, so I pay the amount they tell me I owe over the phone. Then I receive a statement saying I have a credit. Then 2 days later another statement for the same time period saying I owe $136. Now they are back charging for 2-3 months past, saying they billed me wrong. I didnt pay enough. Hate. This. Company. I will be reporting them to MO public service commission. We all need to report them. My dad also is having the same trouble...
Worst company to have electricity through take no ownership of their screw ups and then raise everyone's power cost when the state sues them for their mistakes. If I could change services I would but they lock all that down by running their lines then no one will change it out due to fear of being sued by them. They had a billing error for hundreds of people and made no significant attempt to better the situation.
Figure out your billing system so that we get charged once a month like I agreed to and you don't keep piling up bills to hit us with all at once.
While on Liberty I had the most outrageous electric bills. I lived alone, and only heated my front room and bedroom, kept the temp at like 50 in the winter, and STILL owed hundreds a month. I sold the house I was in and moved Spring of '22, paid Liberty off, and they still came after me wanting more money because apparently the new buyer didnt switch the electric to their name. Even though i personally called and told Empire it was no longer my house. They pretty much told me I was S.O.L and i had to pay it. So i did. Now, i... read more
Horrible company. They tack on random fees to your bills. They’re a monopoly. The company will make mistakes and have customers pay for it. Constant bill increases.
Frequently asked questions about Empire District Electric Co
How is Empire District Electric Co rated?
Empire District Electric Co has a 1.3 star rating with 144 reviews.
When is Empire District Electric Co open?
Empire District Electric Co is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com