Empire Cruises

Karyn Anastasio 

on Google

a year ago

Just want to start off by saying that Greg, my initial contact, was fantastic! He was responsive, followed up on my requests and made the whole process seamless. Kenny, the manager of the boat was also very professional and assisted the day of with important info, and management during the trip. And Mamadou, the GM, followed up by clearing up some issues we had. So all in all, hospitality and service get a 5 star rating. The boat ride itself is amazing. This was a company outing from Greenwich, CT for the staff of a country ... read more

Yamiz Bachkhaz 

on Google

a year ago

Ronny, Sal, and the rest of the team went far lengths to take great care of us. We held this party at a time when the wildfires from Canada caused smoke to linger over NYC. Everyone was worried. Ronny stuck with me through it all as the skies cleared up and we held our most successful event ever. They were patient with us. We had specific wants and needs. They curated and catered a special event to meet our requirements and our entire community could not be more thankful. People that could not attend, people that cancelled, ... read more

Heena D 

on Google

a year ago

I hosted my husband’s surprise birthday with Empire Cruises. I could not have asked for a better boat, crew and experience. Kenny was my main point of contact. He was the captain and ensured that everything ran smoothly. His communication was impeccable and his crew was professional and so helpful. The Lucille boat was very functional as the bottom level was used for dining and the top level for dancing. All our guests were so happy with their experience and could not stop complimenting how great the night was. I would recom... read more

Ali Buckler 

on Google

a year ago

I had the pleasure of working with Empire cruises for a work event. They were really easy and great to work with and quoted me very quick. Not only that but they were less than the competitors and had more to offer so I ended up booking the Lucille. First off, Kenny was the best! He was my main POC on the day of the boat and on the boat itself. He made the event run so smooth that I really didn't worry and equally got to enjoy myself. I really wanted to go see a few spots for photos and Kenny made sure the captain took... read more

Dalgis Mosqueda 

on Google

a month ago

I was charged $70 for three drinks - although I explicitly asked for 2. I was charged for top shelf liquor although I at no moment requested it. I was never given a receipt, my card was taken to tap at the machine directly. A tip of 20% was added automatically. I became aware of this very escalated charge when reviewing my credit card bills. I trusted in the company and bar because a friend had bought the previous round - and as is advertised on the website and listed on the menu, she was charged $30 for two drinks ($13 each... read more