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Service Center, 555 Sunrise Hwy, West Islip, NY, 11795, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Very nice new location for Service.... Not too far from their Dealership. It's quite huge. It's great to see that many of their original employees are still there. They have always been very friendly and quite accommodating.
The service here are is worst I have ever come across in the 20 years that I have owned and leased Jeeps (and I’ve been to Browns and port Jeff who are horrendous). You would think a customer with a brand new 2026 Jeep with 1.5k miles on it, would be taken care of since the problem was clearly manufacturer defect of the engine and spark plugs. Fast forward a month, tried to go to work. Jeep was dead. Called the service center again and when I asked the chick at the front desk to speak with her supervisor, she put me on hold,... read more
Joe Deguire is the worst service advisor I have ever come across in the 20 years that I have owned and leased Jeeps (and I’ve been to Browns and port Jeff who are horrendous) but this guy really takes the cake. You would think someone with a brand new 2026 Jeep with 1.5k miles on it, would be taken care of since the problem was clearly manufacturer defect (engine blew). Do not buy a car from Empire because your service will be awful and your car will become more dangerous. Fast forward a month, tried to go to work. Jeep was ... read more
excellent service
Thank you for everything, Bree!!!
Empire CJDR of West Islip Service Center has a 4.9 star rating with 523 reviews.
Empire CJDR of West Islip Service Center is closed now. It will open tomorrow at 8:00 a.m.
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