Emily Jane Designs

Andrea N 

on Google

a year ago

I made a purchase via Etsy and then a few months later, requested to have it resized. I shipped the ring back as instructed and it was confirmed received on April 29, 2024. Since then, I have received only two actual responses to inquiries asking about my ring. I've sent over half a dozen messages, and nothing. No one can help because the initial purchase took place too long ago for it to be considered fraud. DO NOT BUY. The work was beautiful and I would have given a high review had this person at all responded to my inquir... read more

Paula Turner 

on Google

a year ago

DO NOT ORDER FROM THIS COMPANY!!! I ordered a ring as a memorial of my mother's passing via Etsy. I was NOT given the option of a custom inscription anywhere when I placed the order. Over 4 weeks later I receive a ring with an inscription inside that I literally cannot read, like a 4 year old wrote it and the butterflies embedded on the outside were faded and grayed out. That began email communication with the owner, Emily, that went on for almost 7 MONTHS, only to recently find out that Emily Jane Designs now no longer sell... read more

Penny Raimer 

on Google

a year ago

Ring is so narrow and inscription is so small no one could make out the words without a magnifying glass. Also there are two very visible "seams' on it. I wish I could return it for a refund. I am very disappointed and sorry I spent my money on it. 

Lorraine Brown 

on Google

a year ago

Ordered a ring for my daughter via ETSY from the UK. When it arrived it was ridiculously large. Pricing was also a bit dodgy, original price was £56, but when personalised (which it was advertised as ) it ended up as £75. Seller seemed helpful and asked me to return it for a replacement. Was sent Royal Mail recorded, so I know it got there. Nothing from the seller, chased via EtSy, couldn't find it. Then silence. Raised a case, then seller agrees a refund. Now nothing. Appalling customer service, obviously happily tucked awa... read more

Stacey Lidman 

on Google

2 years ago

I have received 1 of 2 orders so far and LOVE the rings. Labor shortages and material shortages are all real… worth the wait for handmade custom rings!