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Emerson Urology Associates
- Doctors
- West Concord, MA
About this business
Location details
131 Old Road to 9 Acre Corner, West Concord, MA, 01742, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is a review of the billing department of Emerson Urology Associates. I have been prompted to write this as I have once again experienced the passive aggressive approach used by this department. I have been billed by other Emerson hospital practices with no issues; a bill is mailed to me I call up and pay. Just yesterday I received a robo phone call from the billing department containing a “friendly reminder” to pay that sounded more like a threat. Today I call the number given and after a 20 minute wait I’m told that no... read more
Had to call in multiple times to even get a returned phone call to schedule an appointment. Then canceled my appointment because I was 15mins late. Never sent me preliminary paperwork. Patient care is not a priority here.
Incompetent. This is a perfect example of everything wrong with healthcare in the United States. Communication is not just poor, but nonexistent. I went here three times and every experience was negative. From trying to talk me out of the procedure the first time, to providing me with absolutely zero expectations or follow up instructions the second time, to doing nothing the final time, I'll never go back. They cannot communicate at all via modern methods, apparently the internet does not exist. Reaching them by phone is hi... read more
Dr. Schloss and the entire urological, cardiac, hospitalists, and nursing staff saved my life.
Dr. Schloss and the entire urological, cardiac, hospitalists, and nursing staff saved my life.
Frequently asked questions about Emerson Urology Associates
How is Emerson Urology Associates rated?
Emerson Urology Associates has a 3.4 star rating with 10 reviews.
When is Emerson Urology Associates open?
Emerson Urology Associates is closed now. It will open tomorrow at 9:00 a.m.
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