Emergency Room | Kaiser Permanente Santa Rosa Medical Center and Medical Offices

Reyna R. 

on Google

2 weeks ago

This review is overdue, I was suffering from low blood count and was told to seek urgent care, so I went to Kaiser Santa Rosa ED, check in process was fairly quick. I was seen by Dr. Mark Edward Williams, even though I know he sees cases like mine or worse on a daily basis, he explained to me what was happening and anyone is anxious, scared to some degree to be in an ED room. He made me feel comfortable and told me what procedures needed to be done in order to make me get me to where I had to be. He came to check on me and e... read more

Nicolas Avilla 

on Google

a month ago

Im sure its all on video and it should be looked at. July 31st my wife was experiencing serious dehydration, I was taught if someone can't stop throwing up for long time and feels the need to faint to call 911 or go to the hospital and thats just off those symptoms not even baised off how she was looking witch was really not good. But the situation called for help I was her advocate and she needed to go to the hospital now so I dropped her off watched her go in and I headed out to take care of our life and kids because her a... read more

Alejandra Rojo 

on Google

5 months ago

If I could put a "0" I would say the fact that I was attended with attitude in the discharge receptionist was a no for me ! People should be treated right and with patience today. I want to say that this kaiser worker was awful and her name is Jesse. I don't think she should even work here with that attitude ! No patience and making that ugly look and would even said aloud OMG like if whe were waisting her time !! Really disrespectful  

Xo Li 

on Google

6 months ago

I have received care from different Kaisers even from Southern California and never in my life had I received such poor care. I don’t know where to start, but I will tell you how disappointed I am by the care I received at the ER and at this Kaiser Santa Rosa Region. I first went to Urgent Care, it was around 528pm-closed for walk ins and instructed me to go to ER instead. I went in for a severe migraine attack and dehydration. I have a medical condition where I’m always at risk of dehydration. My blood pressure was 161/58 a... read more