Emergency Room | Kaiser Permanente Richmond Medical Center

E 

on Google

2 weeks ago

At this point, this ER would honestly be more useful as a buffet than an emergency room — at least people would leave feeling better instead of worse. Closing it and replacing it with almost anything else would probably serve the community better. Right now it feels like a waste of medical space, resources, money, and most importantly, patients’ trust, where people in real distress are left without actual emergency car 

Winnie Wong 

on Google

3 weeks ago

Exceptional friendly and attentive staffs, my 90 years old mother was well taken care of and received speedy care; she appreciated CT scan technicians and supportive nurses. 

Mona Alkahmi 

on Google

3 weeks ago

I recently had a visit at Kaiser Hospital, and honestly it wasn’t the best experience. The wait was a lot longer than I expected, even with an appointment, and there wasn’t much communication about the delay. When I finally got seen, the appointment felt kind of rushed. I didn’t really feel like I had enough time to explain everything, and it left me with more questions than answers. The staff wasn’t rude, but the whole process just felt a little disorganized and impersonal. I was hoping for a bit more attention and clarity,... read more

eradah morshed 

on Google

3 weeks ago

I came to Kaiser ER feeling like I was dying — severe chest pain stabbing through to my back, difficulty breathing, crying, and barely able to speak or move. Instead of urgency or compassion, I was met with coldness, rudeness, and a shocking lack of empathy. It honestly felt like someone could lose their life right in front of them and it would still be treated as something normal. No one helped me move, no one seemed concerned by the level of pain I was in, and I was left feeling helpless and terrified. Aside from an EKG, t... read more

Digo Rodriguez 

on Google

2 months ago

They checked us in just to charge us but no doctor came to see us We left