Emergency Restoration Experts (ERX - Las Vegas)

Katelin Silva 

on Google

a week ago

We had an unexpected water leak that affected both stories of our home and ERX was incredible to work with! From the moment the claim was submitted they arrived within an hour, and we felt like we were in great hands! The entire team was professional, efficient and clean - and I would also like to specifically recognize Cristina. She went above and beyond, not only and managing the logistics, helping me understand the process, but in making sure we felt supported and informed every step of the way. Her calm compassionate app... read more

Stephanie Forbes 

on Google

a month ago

No one ever wants to have to use a company like ERX but when you have a flood in your home this company is the best! Three days prior to me having major surgery we had a flood in our home. Chris was at our home immediately. Knowing I was having surgery the demolition was all done quickly and the fans were out of our home so that I could recuperate without the noise. When it came time to make the repairs Kevin and his team were great. Everything was done when they said it would be. No waiting hours for a worker to show up. ER... read more

Walter Kettenhofen 

on Google

5 months ago

Terrible service. They took a year to set up about 10 sqft of flooring and a drywall ceiling. Had to call them repeatedly over the year, many times they didn't even know what they were going to do. SAVE MONEY AND TIME! STAY AWAY! Terrible experience, and bad installs. Will probably see them in court 

Ziv Russell 

on Google

6 months ago

What started as - Jorge Miranda was fantastic. Always keeping me up to date, professional and overall made me feel confident in their work. His communication skills are top notch and the entire team was nice and professional. So far, the demolition process went as smooth as can be. ( This ended up being 5600. Other companies are shocked at that price) Ended with - 4 mo and no work done. Left my bathroom and bedroom in shambles. My insurance also had enough of them and sent me new vendors. The second I called on the fact they... read more

G Cogs 

on Google

6 months ago

They tried to cheat me out of $750!!! I was promised a discount of $500 plus if I give a good review (I guess this is the only way they can get a good review), they will give me an extra $250 off. I left a good review immediately and a month later they tried to charge me full price. I went over the bill with their adjusters and they told me everything was correct. After a LONG DEBATE, (I assume) they finally realized the error and agreed to the discount. They won't admit blame that it was the (lack of) accounting made a mist... read more