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Emerald People S Utility Dist
- Electricity Suppliers
- Eugene, OR
About this business
Founded in 1983, the Emerald People's Utility District is a nonprofit, public power utility. The district serves more than 19,000 customers that include businesses, churches, schools, farms, irrigators, and residential and industrial units. It receives and serves its electricity through substations, including Marcola, Pleasant Hill, Creswell, Cheshire, Powerline, Noti and Latham. The Emerald People's Utility District has over 24,000 distribution and over 350 transmission poles. The district provides several energy-saving and... read more
Location details
33733 Seavey Loop Rd, Eugene, OR, 97405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Wish there was a zero-star rating. IMO this utility treats especially elderly low income customers badly. Staff communicates rudely even making ageist remarks, including falsely accusing the customer of having hearing “difficulties” (made to someone who has no hearing problems). Staff provides misinformation about alleged “assistance” programs, baldly denying that they have the actual EPUD-funded assistance program shown on their website -- then deflect to other “charities.” Staff makes boilerplate scripted excuses for unrea... read more
Have had this miserable excuse for a public utility for over two decades. They cannot keep their billings straight. Their staff is rude beyond belief. When they formerly sent someone to read the meter they drove at a high rate of speed down our long gravel driveway spraying gravel all over and their rapid accelerations left twin channels in the gravel. And did I mention how incredibly rude their staff is? Example: calling in to report a power outage they grilled me on my account number and my "birth date" (the address did no... read more
Today I was the first to report an outage, finally. It's a game we play to make outages seem less maddening. I will say that I was pleasantly surprised with the response time. From the time I called, until our power was back on only about an hour at the most had gone by. Before I could even find my flash light amd get the candels out, it was back on. Nice job EPUD.
Hung up on me after trying to transfer service to another family member because it became slightly complicated after being on the phone for 2 minutes. Could legit hear the phone hanging up 😂 laughable organization
Frequently asked questions about Emerald People S Utility Dist
How is Emerald People S Utility Dist rated?
Emerald People S Utility Dist has a 3 star rating with 42 reviews.
When is Emerald People S Utility Dist open?
Emerald People S Utility Dist is closed now. It will open on Monday at 9:00 a.m.
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