Emerald Family Dentistry

John & Ann 

on Google

a week ago

I’ve been a patient for approx 2 1/2-3 years with cleanings every 3 months, NEVER had the same hygienist twice. Always feel like I’m being pressured into services I don’t necessarily want. Have always felt like money is all that’s important to them, have to pay before you set foot in the back. I had an appointment scheduled for this week which they called to reschedule because they would not have s hygienist available, I agreed to the new scheduled date. My husband had to have emergency surgery for a detached retina so I nee... read more

Thomas (Tom) 

on Google

2 weeks ago

Had to down grade to 1 star due to lack of transparency. Turns out they actually were NOT in-network for my BCBS Medicare advantage plan. Give them credit for not charging the difference but it’s unclear if some charges might have cost me more during this period due to the multiple restorative work. Some months later they sent a letter saying they no longer accepted my plan - however they were already showing on the EOB as out of network when I had my work done. So telling me they were in-network when I first started now see... read more

JoAnn Gallimore 

on Google

2 weeks ago

I chose this dental practice due to the reviews online. I have a lot of anxiety at the dentist. They did accomodate the fact that I could not have descaling in only two visits so I was able to schedule this in 4 visits. I paid for the procedure at each visit. Once everything was finished I couldn't get in touch with the DR. He said he would call at a certain time, twice but never called. Then a month later I got another bill for $500. Very dissappointed. I don't think I even neededthe descaling. I already had it once but the... read more

Marie Stephan 

on Google

2 weeks ago

One of my lower back crowns cracked in half while I was visiting my daughter in Wake Forest, NC from Williamsburg. Fortunately, I was able to get an emergency appointment with Emerald Family Dentistry. Dr. Clayton and the dental technician could not have been more considerate and comforting. They were always conscious of my pain level. They put a rush on my new crown, and I had it within one week. Thank you, Dr. Clayton, Dental Technician , and Emerald FD. Hats off! Five stars! Marie Stephan Williamsburg, VA 

Omar Ismaeel 

on Google

3 weeks ago

I came in almost in tears from excruciating pain from a tooth that needed to be pulled. I found Emerald Family Dentistry and made an appointment, and did I mention it was after 5pm!!! They were extremely helpful with contacting my insurance provider, and they were fast and efficient in pulling my tooth. I would recommend ANYONE to take advantage of this dentistry, they are INCREDIBLE!!