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Embassy Suites By Hilton Gatlinburg Resort

4.5

About this business

Location details

604 Historic Nature Trail, Gatlinburg, TN, 37738, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.5332 reviews
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Kristi eaker's profile image
Kristi eaker 
on Google
a day ago

They treat wild life with so much disrespect. The bears in creek were in creek they would take flash light to find bears then blow air horn. I have been here observing the bears for years and a holler or swift movement they run. Quit torturing the wild life!!!! 

T Fev's profile image
T Fev 
on Google
2 days ago

The front desk staff, Tony, is extremely rude, unprofessional and should be fired due to his lack of unprofessionalism when dealing with customers. The staff made a billing error and refused to rectify the mistake they made. It is unfortunate that the Hilton brand would hire someone with this level of unprofessionalism and who lacks customer service skills. 

Marcelo Escribano's profile image
Marcelo Escribano 
on Google
5 days ago

Vale la pena, llegué a ver un oso desde el balcón. Volveria sin dudar. 

Matthew Billich (Matt)'s profile image
Matthew Billich (Matt) 
on Google
a week ago

I'm a dedicated Hilton user. It's because they are the best. I use them for work and best of all for family adventures. The staff here is amazing. Lisa was my first point of contact. He accommodating was on point. I'll be back for sure. Also, Embassy Suites are done of the best Hiltons to stay in nationwide as usual. 

Jeremy Whitehead's profile image
Jeremy Whitehead 
on Google
a week ago

Room was a little small, but nice and comfortable. Hotel was newer and well appointed. Guy taking the omlet orders this morning didn't seem like he wanted to be there and was a little rude, but we all have off days and it wasn't a big deal. Otherwise, it was clean, bed was comfy and we slept good. Oh .. one last thing... The TVs need to mounted on adjustable arms. It was halfway between the bed and the couch and convenient to watch from neither. 

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Frequently asked questions about Embassy Suites By Hilton Gatlinburg Resort

How is Embassy Suites By Hilton Gatlinburg Resort rated?

Embassy Suites By Hilton Gatlinburg Resort has a 4.5 star rating with 332 reviews. 

When is Embassy Suites By Hilton Gatlinburg Resort open?

Embassy Suites By Hilton Gatlinburg Resort is open now. It will close tomorrow at 12:00 a.m.  

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