Embassy Suites By Hilton Boston Waltham

Est2010 

on Google

a month ago

The rooms are okay. Couches and sheets were dirty. The bathroom sink can barely train. The walls are sound proof which is great. Love the way the room is set up to hear no noise from outside the room. The Indian women workers at the front desk are really rude and impolite. Paying for parking is absolutely absurd I had to park at another lot hoping to not get ticketed or towed to avoid paying $15 a night on top of the $100 incidentals for every night you stay. It smelled so bad in the lobby and right outside. Smell of weed or... read more

Est2010 

on Google

a month ago

The rooms are okay. Couches and sheets were dirty. The bathroom sink can barely train. The walls are sound proof which is great. Love the way the room is set up to hear no noise from outside the room. The Indian women workers at the front desk are really rude and impolite. Paying for parking is absolutely absurd I had to park at another lot hoping to not get ticketed or towed to avoid paying $15 a night on top of the $100 incidentals for every night you stay. It smelled so bad in the lobby and right outside. Smell of weed or... read more

Mohammed Larhzal 

on Google

a month ago

The bathroom had visible cracks and was not properly cleaned. The shampoo and body wash bottles were empty. There was an unpleasant smell in the room. Additionally, the window curtain was poorly installed and taped unevenly to the wall, which looked unprofessional. I have photos documenting these issues. 

Vicki Perrone 

on Google

a month ago

We stayed Feb 15 - 17. Rooms were big and look clean for us. Food was delish with good selection. I’m rating it an overall 3 is because of the service I got from the front desk. I approached the lady at the front desk after ordering food at the restaurant, I asked if they have a premium wifi, she looked at me, and outright said, there’s a charge of $12 or something. No asking what your room number or what not, but she insisted, it is for premium customers. Had she asked for the room number, it saves her and my time to see th... read more

David 

on Google

a month ago

I would like to personally thank assistant general manager Hilary Mborja for everything she did to make our stay most memorable. She is truly heaven sent! February 14th is my wife's birthday, and our stay was great! The Governor' Suite was more than we could have hoped for. It is 1200 sq ft of pure luxury! With a separate tub, shower and water closet - there was more than enough space for the both of us to be in the bathroom at the same time. The French doors that lead into the bedroom made it fit for both king & queen. The ... read more