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Emanate Health Queen of the Valley Hospital

2.9

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Location details

1115 S Sunset Ave, West Covina, CA, 91790, United States

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2.9634 reviews
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Javier Cuevas's profile image
Javier Cuevas 
a day ago

After reading other people's reviews, I feel like I have to share mine. This place is where I had one if the worst experiences of my life. I don't want to get into specific details because its embarrassing, but the level of crap treatment I was given in the middle of a genuine medical emergency is still traumatizing years later. I here people when they say that the staff will literally stand there while you are in pain and do absolutely nothing, all topped off with a bad attitude, no matter how polite and agreeable you are t... read more

Natalia's profile image
Natalia 
4 days ago

I would've given them a 0 if I could. Every single time I deal with the ER nursing staff, they are so rude 100% of the time. I think a few suspensions is in order and training on professionalism and customer service to be provided by the hi hospital administrator and followed up by with EE director. 

ITSYOU MCMUFFIN's profile image
ITSYOU MCMUFFIN 
a week ago

If I can give 10 stars I would! I've been here via ambulance,walk in e.r and my primary dr visits. Been admitted a few times too. All I have to say is every single staff I've encountered have been nothing but amazing to me. I love this hospital. God bless everyone patients and staff!Keep up the good work!Thank you Dr. Reed,Nurse Angie,Nurse Liz,and everyone else in between♡ 

Andrew Tse's profile image
Andrew Tse 
a week ago

My dad was transported to Queen of Valley Hospital by ambulance. I must say that the emergency room service at this hospital was excellent. I want to especially acknowledge LVN Melissa Q. She was very kind and patient with my elderly father, helping him to remain calm while his medical emergency was being addressed. I hope the hospital leadership will recognize her for a job well done. 

Rudy M's profile image
Rudy M 
a week ago

An antiquated hospital which receives periodic superficial face-lift. However, it is a necessary facility providing emergency & other medical services to the local area. The entire campus DESPERATELY requires a multi-story parking structure to alleviate patient, guest & visitor traffic. I am presently parked about a quarter mile away within the campus waiting to pick up a patient. Absolutely ridiculous & absurd. 

Frequently asked questions about Emanate Health Queen of the Valley Hospital

How is Emanate Health Queen of the Valley Hospital rated?

Emanate Health Queen of the Valley Hospital has a 2.9 star rating with 634 reviews. 

When is Emanate Health Queen of the Valley Hospital open?

Emanate Health Queen of the Valley Hospital is open now. It is open 24/7. 

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