Elmvale Veterinary Hospital

Halie Ellis 

on Google

2 weeks ago

I called this clinic to order flea and tick medication for my large-breed dog. While we discussed both of my dogs during the call, I was clear that I only needed one box, as I still had medication left for my smaller dog. I sent my 15-year-old son to pick it up, and without consulting me, Tracy, a manager, sold him medication for both dogs, charging over $700 to my Visa. Two boxes! I never authorized that purchase. When I called to address the mistake, Tracy told me they have a strict “no return policy.” When I explained how... read more

Michele MacKinlay 

on Google

3 weeks ago

A few months ago, after getting my rescue kitten, I went to the clinic to get his rabies shot. When they scanned his back they found a microchip that the previous owner hadn't told me about. She had completely forgotten that the SPCA had inserted it. As you can imagine, they were hesitant to give the rabies shot until my details had been added to the account. They were very kind about it, especially knowing that my kitten might belong to somebody else altogether. They were very reassuring and did not charge me for the visit.... read more

M C 

on Google

a month ago

This veterinary clinic’s negligent actions contributed to my pet’s untimely death, and they continue to send insensitive reminders for check-ups despite knowing she has passed away. Their profit-driven approach and lack of empathy make them an unsuitable choice for the care of your beloved pets. 

Amanda Howe 

on Google

a month ago

** WARNING ** Negative zero….WOSRT PLACE DO NOT GO. We had many appointments well over a year, complaints about our dog’s tail & ear. Our veterinarian had no clue what she was doing. We put our trust in her appointment after appointment, as time went on we became frustrated with little treatment that never changed . By the time we had a second opinion, it was too late we had to remove her ear drum and tail not long after. It’s absolutely disgusting the heartbreak and the 20k it cost from negligent. Do I have proof on this cl... read more

Karen 

on Google

a month ago

I wish I could acknowledge less than one star! Before this business was sold, it was absolutely "top notch"! Three of my dogs were wonderfully cared for here over the span of a few decades! My Irish Wheaten Terrier became very ill, so I naturally took him to see Dr Ken Storrimans, not realizing he had sold his practice. The female veterinarian who examined my precious Bailey informed me that my baby had to be put down...they took him away to install a needle port... The young fellow who performed this procedure must have blo... read more