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Ellie Mental Health
- Mendota Heights, MN
About this business
Location details
1370 Mendota Heights Rd, Mendota Heights, MN, 55120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 9:00 p.m. | |
| Tue | 07:00 a.m. to 9:00 p.m. | |
| Wed | 07:00 a.m. to 9:00 p.m. | |
| Thu | 07:00 a.m. to 9:00 p.m. | |
| Fri | 07:00 a.m. to 9:00 p.m. | |
| Sat | 09:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I'm giving 5 stars for my husband's and my provider, Wade Bergquist. He is the most professional, insightful, personable, straightforward, and dedicated therapist that my husband and I have EVER worked with in our entire lives. I never want to imagine what our lives would be like if we hadn't started working with him. He has made the biggest positive impact on us. We have gained knowledge and learning new tools that we can use in everyday circumstances. Wade doesn't judge, put us down, take sides, or talk over either of us. ... read more
You absolutely can't get a call back from billing
If I could give zero stars & still leave a review, I would. The provider we had with Ellie was excellent, but the company is a disaster. They have no staff in offices to answer phones (if you go to an office, you find a check-in kiosk, no people); the med-refill email address is staffed by people who are completely incompetent (take WEEKS to reply, only after many emails, and then still get things wrong); it's impossible to message your provider directly when you have time-sensitive situations (which happens CONSTANTLY when ... read more
I came from the ellie mental health clinic in Winona and it took me months to get set up with a new provider at mendota. When I finally did get connected with someone, I was able to start seeing her. She got sick and cancelled a few of our sessions, then the next week I got a call from the clinic that our session was cancelled because my provider was sick. One week goes by and I don’t hear from my provider or the clinic. I assume I’d be getting an update, which maybe was my bad. Then, another week goes by and I reach out to ... read more
Company is insanely money hungry. This office has put me in debt because of their shady business practices. I was not informed of lapses in coverage or any incurring fees, I was under the impression that insurance had still been paying for sessions. Flash forward a couple months and I’m over $5,000 deep in fees. When I expressed my concerns I was met with a lack of empathy or any form of understanding. I was told that this is my responsibility now and received no help with a payment plan. The company continuously harassed me... read more
Frequently asked questions about Ellie Mental Health
How is Ellie Mental Health rated?
Ellie Mental Health has a 2.5 star rating with 34 reviews.
When is Ellie Mental Health open?
Ellie Mental Health is closed now. It will open on Monday at 7:00 a.m.
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