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Ellie Mental Health
- Mendota Heights, MN
About this business
At Ellie Mental Health, we utilize creativity, humor and authenticity in the delivery of counseling and mental health services, to individuals of all ages. We aim to de-stigmatize and normalize mental health and the ways in which it's treated. We employ innovative professionals who use their unique expertise and genuine personality to support others in finding connection, meaning and resiliency in their healing process. We serve all ages, and offer both in-clinic and community-based services, such as ARMHS, CTSS and in-home ... read more
Location details
1370 Mendota Heights Rd, Mendota Heights, MN, 55120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 9:00 p.m. | |
| Tue | 07:00 a.m. to 9:00 p.m. | |
| Wed | 07:00 a.m. to 9:00 p.m. | |
| Thu | 07:00 a.m. to 9:00 p.m. | |
| Fri | 07:00 a.m. to 9:00 p.m. | |
| Sat | 09:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I was scheduled to see Mary Mackiewicz, and when I showed up, it was an unlocked building with no one in it. I couldn't even find someone to ask what was going on. Then today I got a bill for $4.12, and the bill doesn't explain what that charge is for. I tried to call twice and gave up after being on hold for too long. This place is a mess.
I have had literally zero success in getting a hold of anyone. I have left countless voicemails to reach my son’s doctor. The app they make you download isn’t set up to send messages, email they provide you doesn’t actually work either… And when you call it takes more than three days to hear back… Got a voicemail from Corey (A week after I called the first time)…saying (I think both boys are due for follow ups for refill requests and to call back)…. No my older sons rx was already filled therefore they’re not due yet… And my... read more
I would give zero stars if able. I had my first appointment with Mary Mackiewicz the week of 6/9. She scheduled me for my second appointment on 6/19. That was a hectic day as I had back to back appointments all day. Then I had to hurry to Mendota Heights from Circle Pines in time for my noon appointment. I show up on time. I sign into the kiosk & I wait in the waiting room for 15 minutes. I thought maybe I did not check myself in correctly so I go to the kiosk and check myself in again. I wait until 12:30 & Mary never shows ... read more
It's just simply terrible service. How are we ok with this? Is our option getting slim. Just pretend to care ate least.
Absolutely awful. No response for a week after an adverse reaction to medication. No way to call anyone only email. Charged a full therapy visit for a 10 minute virtual medication follow up. No response after bill was disputed. Do NOT recommend.
Frequently asked questions about Ellie Mental Health
How is Ellie Mental Health rated?
Ellie Mental Health has a 2.6 star rating with 29 reviews.
When is Ellie Mental Health open?
Ellie Mental Health is open now. It will close at 9:00 p.m.
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