Elite Door of New England

Jamie C 

on Google

2 years ago

Ryan put my parents thru living hell. After he lied to them multiple times they cancelled their order and asked for a refund. He dodged them, continued lying to them, promised to repay them. They thought he was finally reimbursing them but later found out his check had bounced. He still hasn't given them their 1k back and I'm sure he never will. Police were contacted for help but he just lied to their faces as well. Don't do business with him, it's not worth the misery. 

Joseph Hogan 

on Google

2 years ago

Got stuck having to fix their mistakes out of pocket after months of waiting and no responses on a repair date. 

Jim C 

on Google

2 years ago

Ryan of Elite Door of New England was given a deposit for $1000.01 in September 2022 to install a single panel garage door. He kept the deposit and never installed the door, or did any work on it. I sent him the deposit in August 2022 after deciding on the door we wanted. Everything was going fine with him before he received the deposit, but things changed shortly thereafter. He started to avoid phone calls and was rude when he did answer the phone, so my wife told him that we wanted to cancel the order. After contacting him... read more

Debra Franchi 

on Google

2 years ago

HORRIBLE experience!! Door order took forever, finally cancelled the order after 9 months and waited another 4 months for a refund. Finally given a post dated check and it bounced twice. Ryan has stopped all communication and has still not made good on the refund of my deposit. He also never made good on a damaged door panel and broken door motor repair from another set of doors purchased a year ago. Promises the moon and does not deliver. And as it turns out, he keeps your deposit too. Very shady and dishonest! Cannot recom... read more

Steve C 

on Google

2 years ago

Reader's Digest version: very shady organization (Ryan), happy to take your deposit and not deliver on time, then not show up or communicate. It eventually got done but not without a huge headache. I would run from this company. There are many better alternatives. Full story: Elite Door and Ryan were recommended to us by our contractor. We were converting a garage from 2 doors to a single door. Ryan had to coordinate with the contractor as they need about a week to open up the garage and make the necessary adjustments/modifi... read more