Elicare: Royal City Medical Clinic

Juliet C 

on Google

3 weeks ago

The staff were extremely rude and showed no little consideration for pregnant patients. They also mishandled my appointment.The only positive experience I had was with the doctor who cared for me. She was very kind, attentive, and genuinely caring. After I was told that she resigned, I was assured that someone else would take over my care, but I never received a call.When I needed to cancel an appointment that had only been booked the day before, I was told I would be charged a cancellation fee. I did not agree to the fee, a... read more

Maria M 

on Google

3 months ago

I had 2–3 phone consultations with Elicare previously, and everything went well. However, my most recent experience has been extremely disappointing. After my appointment on May 28, I was sent for blood work. I made sure to book an appointment as soon as possible, and my blood test was completed on June 8. For the past two weeks, I have been trying to contact Elicare by both phone and email to obtain a copy of my lab results or simply receive a response. Unfortunately, I have not been able to reach anyone. The laboratory has... read more

Angel Calderon 

on Google

3 months ago

I had a very disappointing experience at Eli Care Walk-In Clinic. I needed to book an appointment for a medical exam that was not covered by MSP, meaning I would be paying for it myself. When I went there 2 days ago to book, I explained that I finish work at 4:00 PM. However, I was told that the latest appointment available with the doctor was 3:00 PM. To make the appointment, I had to ask for permission to leave work early and left at 2:30 PM so I could arrive on time. I checked in at 3:00 PM and was taken to an examination... read more