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1010 E Chicago St, Elgin, IL, 60120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Day 1, I had a good test drive, but the car needed repair and they fixed it, the only reason I’m giving two stars. On day 2, I thought the deal was done, but the minute I asked Juan (my salesperson) what the extra $1,000 “AIP” fee was for on my bill sheet and he told me the AIP fee was their “Franchise fee,” I was done!!!! I knew that I wouldn’t do a deal with them. Had never heard of such a thing. I didn’t embarrass him, but I knew that I would leave him a nice review regarding what he tried to pull on me. His manager came ... read more
Juan was amazing. Manager was reasonable. Actually getting paperwork done seemed to take forever, but probably only because I was hungry at the time.
Waste of time.
Nury and the staff that helped me find my car gave excellent customer service and were supper helpful and patient with us.
Nury was very pleasant from the moment we parked outside the dealership. She welcomed as in and made me feel like she wasn’t a sales rep and she was someone we could trust. Typically when walking into the dealership you feel like automatically someone is trying to sell you something but with Nury all the process was smooth and great
Elgin Auto Sales and Service Center has a 4.4 star rating with 576 reviews.
Elgin Auto Sales and Service Center is closed now. It will open at 9:00 a.m.
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