Elevated Electronics (Formerly Bravas Kansas City)

Mary Kamerzell 

on Google

6 months ago

I recently contacted Elevated Electronics (formerly Bravas) with a question about a billing issue and was met with an unexpectedly combative attitude from Trent Honey, the General Manager. My experience with this company has been consistently disappointing. The initial setup of my smart-home systems in a new build was poorly executed, requiring multiple service visits to correct ongoing issues. Despite these recurring problems—which I have documented over the years—Trent’s response to my billing concern was dismissive. He a... read more

Curtis haugh 

on Google

6 months ago

I thought my phone was junk. He had it fixed in less than 20 minutes. Fastest service. Best price I found ever super friendly totally recommend this place. 

Deborah Kaye 

on Google

a year ago

On May 14 after paying a 75% down payment in advance for 3 sensors to be added to my alarm system - which Bravas had installed and was monitoring for several years - my security system was updated...or so I thought. The next day about 5:30 pm while away from my home, I was notified by the alarm monitoring station that my alarm was going off so the police had been called. Three weeks later with no security and after several 'it's fixed' visits (but wasn't) I attempted to get in touch with Steve and Trent at the KC office by... read more

Christine Kemper 

on Google

2 years ago

We have worked w (and loved) Bravas for years but they upped their game when Michael took on our account. He is amazingly responsive and diligent. We are happy customers. 

Chris Thompson 

on Google

2 years ago

Real pros. Real Smart. Real Good. Long story made shorter...I was not a client of theirs. I called to have them come and fix a theatre room problem which resulted from another outfit not doing a good job with the component stack and a mess of wires which would make a spaghetti bowl look organized. Trent told me in advance that they'd do their best but wanted me to fully understand how they'd bill me for the time regardless. He was confident they could tackle the problem, but wanted to be explicit about all costs regard... read more