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Element St. Louis Midtown
- Hospitality
- Saint Louis, MO
About this business
Location details
3763 Forest Park Ave, Saint Louis, MO, 63108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Don’t waste your time coming here Joanne Garcia the general manager and Janel Lewis front desk manager is rude and disrespectful with horrible customer service !
I have a 9 day reservation (which started 2 days ago) for a work trip. I left my key card in coat pocket in my car, and the most mean spirited female I’ve ever encountered in a hospitality position — the woman at the front desk — told me that not only would she not give me a new key card, but that Security was going to escort me off the premises immediately. Oh yeah and she added “there are no more rooms available.” I was flabbergasted b/c i showed her my reservation confirmation emails as well as my credit card bills to pro... read more
If I could rate this experience any worse, I would. Our hotel was booked through Marriott from Friday evening to Monday morning. Our flight from California was delayed and we reached St. Louis early in the morning. When we reached the hotel, the manager rudely informed that the reservation was canceled because we were a “no show” and all 3 days of our stay were cancelled and non refundable even though we were just a few hours late. After a significant ordeal standing outside in the cold, making phone calls to Marriott, we we... read more
Great clean hotel rooms were clean beds were comfortable pillows were to soft but I slept good. Staff were friendly everywhere I went to in the hotel I must have been spoken to four time from the same lady she is tall with red dreadlocks with a fancy design that let me know the staff always greets the guest top tier
Frequently asked questions about Element St. Louis Midtown
How is Element St. Louis Midtown rated?
Element St. Louis Midtown has a 4.1 star rating with 452 reviews.
When is Element St. Louis Midtown open?
Element St. Louis Midtown is open now. It will close tomorrow at 12:00 a.m.
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