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Eleje Augustine MD
- Healthcare
- El Paso, TX
About this business
Location details
1700 N Oregon St, Ste 780, El Paso, TX, 79902, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dr. Eleje is a great doctor but this review is solely for his staff. His medical staff is subpar, they kept putting me on hold, having me on hold for 14 minutes then hanging up the phone. This is not good customer service and as a nurse I expected better, because I wouldn’t treat my patients like this. They didn’t even state their names on the phone, but I will be seeing them next week for my appointment and writing their names down.
There is very poor service at the front desk. Was there Tuesday the 27th of May, and was waiting about 1 hour an a half in the lobby because they forgot about me. When I went to the window to see what was going on, I was ignored. I guess they hide behind the tinted window thinking you can't see them. It was after I left the building that they called me to ask if I had seen the doctor. Very bad service and it's sad that the doctor is probobly not even aware of it....
If you want to be referred out left and right this is the place.
Dr. Eleje is the absolute BEST. He truly loves what he does. He is so knowledgeable and professional.
Frequently asked questions about Eleje Augustine MD
How is Eleje Augustine MD rated?
Eleje Augustine MD has a 3.6 star rating with 43 reviews.
When is Eleje Augustine MD open?
Eleje Augustine MD is closed now. It will open tomorrow at 8:30 a.m.
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