This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Elegance Preserved
- Hospitality
- San Mateo, CA
About this business
Location details
2472 Flores St, San Mateo, CA, 94403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 2:30 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
After my Japan elopement that involved taking beautiful outdoor photos in slightly muddy, sprinkling weather conditions, I was eager to find a wedding dress cleaning service that would truly take care of my dress during the cleaning process, especially since the skirt is made of a delicate chiffon material. Elegance Preserved did exactly that. They were very communicative throughout the entire process, which gave me a lot of peace of mind. One of the most convenient parts was their pick-up and drop-off service. If you live i... read more
Great service! Very fast and clear communication, the drop-off & pick-up was convenient and my dress was returned in great condition. Would highly recommend Elegance Preserved 😊👰♀️
When I received my wedding dress, I was shocked to find that they had altered my Vera Wang wedding dress without informing me. In particular, the first flower on the dress — which in the original design was positioned lower and beautifully balanced with the draping — has been moved noticeably higher, disrupting the original proportion and look. I’ve attached before-and-after photos for reference. I don’t know if they damaged my dress during cleaning and then made unauthorized changes to cover it up. This alteration makes me ... read more
Do not be fooled by the 5 star reviews! This is the most unethical and unprofessional store I’ve ever encountered in my life! My partner sent our wedding dress to elegance preserved, and it came back horribly altered and ruined! Is this a dry cleaner or tailor?! They deviously sent a rushed driver to drop off the dress, so we weren’t even allowed the time to check before accepting it. If you don’t want to be stuck with a ruined dress right before your wedding, avoid this place at all costs! We are also looking into suing thi... read more
I loved how easy it was to get my wedding dress cleaned and preserved with Elegance Preserved! They picked up and dropped off my dress promptly (they give you a live ETA of the driver on the day they pick up/drop off)--I love how I didn't have to drive to drop off or pick it up myself. They also did an excellent job with the cleaning and preserving--my dress was extremely dirty after my wedding. It was raining the night before my wedding and my ceremony was outdoors, so my dress was really muddy by the end of the ceremony, b... read more
Frequently asked questions about Elegance Preserved
How is Elegance Preserved rated?
Elegance Preserved has a 4.8 star rating with 50 reviews.
When is Elegance Preserved open?
Elegance Preserved is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com