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Electronic Systems
- Printing Services
- Virginia Beach, VA
About this business
Powerful Technology, Smart Solutions.
Location details
369 Edwin Dr, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a lease agreement for a Xerox printer/copier for years. I sold my business, the buyer did not want the machine and I was told by ESI I had 6 months left on the lease. At the end of the 6 months I tried multiple times to speak to someone to stop the lease payment and to have the machine picked up. Finally I received a call after I got upset because I had paid three more months of payments and was told it was my responsibility to send it back and my responsibility to pay for it. The cost to return it is $799.95 plus the ... read more
The customer service is questionable on any given day. Unfortunately, l have to deal with them because of my job. I have had representatives hang up on me and do half of their job. I make a call for service and ask if they can come on a specific day, and the technician shows up on the day I call. Those are just some of the examples I have had recently with this company.
This company by far is the worst! Worst customer service service. As a current client they tell you one thing and do another. Their follow up is terrible. Sales manager and sales rep basically tell you they will black list you and not return your calls. Will not escalate your information. Will ensure that you are stuck in another contract even if you don't want to be. If I could give them zero stars, I would. Avoid this company at all cost. Do not let them fool you.
I have worked for this organization for over 3 years and have been in sales for over 25 years and this is the best company I have ever worked for. ESI treats employees and customers like family and always goes the extra mile for customer service. All these bad reviews are by direct competitors in the area trying to bad mouth us and its pretty disturbing they would stoop to such a level, they know who they are. ESI works with over 80% of the education and healthcare customers in the state of Virginia for a reason.
Creepy stalker sales reps
Frequently asked questions about Electronic Systems
How is Electronic Systems rated?
Electronic Systems has a 2.3 star rating with 14 reviews.
When is Electronic Systems open?
Electronic Systems is closed now. It will open on Monday at 8:00 a.m.
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