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Electric Locking Systems Ltd
- Consumer Services
- Poole, ENG
About this business
Location details
211a Haymoor Rd, Poole, ENG, BH15 3NT, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
I placed an order 14/07/2025 for an electric lock which I paid for by bank transfer at time of order. The item was dispatched to the wrong address not the one I had specified on the invoice and numerous emails. After speaking with Lester I informed him that they were in breach of contract due to delivering to the wrong address and should immediately issue a refund. This took 7 weeks for this company to finally refund our money. Due to there incompetence with the order we lost the work.
Regrettably, I won't be leaving a positive review of my experience with this company. Having been advised by an entry phone specialist to purchase a power supply unit for his return visit, I did so immediately. It was left safely in packaging until the morning of his visit approximately 6 weeks later. Upon opening the plastic packaging and box (which was not sealed), he knew immediately that this was not a new item, had either been used before or returned after some initial interference. The casing was slightly dented, rub m... read more
Avoid like the plague, I was wrongly advice to purchase a gate entry system by the owner, Lester. It turned out this was not waterproof and needed to be under a canopy. From onset the night camera did not work, I called and emailed numerous times however no one came back to me to fix the issue. The worst service I have ever encountered.
The gentleman who manages the business returned my missed call. His advice was priceless. It helped me resolve a lock issue which would have cost many hundreds of pounds. I thoroughly recommend ELS for their sincere help.
Terrible company. They sent me a lock without any wiring diagram. When I called them up, they were extremely unhelpful and made out that I was incompetent. I don’t think they know there products as he couldn’t explain how to connect it up. There are better companies, use them
Frequently asked questions about Electric Locking Systems Ltd
How is Electric Locking Systems Ltd rated?
Electric Locking Systems Ltd has a 2.3 star rating with 6 reviews.
When is Electric Locking Systems Ltd open?
Electric Locking Systems Ltd is closed now. It will open on Thursday at 8:00 a.m.
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