This profile has been claimed by the business owner or representative.
211a Haymoor Rd, Poole, ENG, BH15 3NT, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
I placed an order 14/07/2025 for an electric lock which I paid for by bank transfer at time of order. The item was dispatched to the wrong address not the one I had specified on the invoice and numerous emails. After speaking with Lester I informed him that they were in breach of contract due to delivering to the wrong address and should immediately issue a refund. This took 7 weeks for this company to finally refund our money. Due to there incompetence with the order we lost the work.
Regrettably, I won't be leaving a positive review of my experience with this company. Having been advised by an entry phone specialist to purchase a power supply unit for his return visit, I did so immediately. It was left safely in packaging until the morning of his visit approximately 6 weeks later. Upon opening the plastic packaging and box (which was not sealed), he knew immediately that this was not a new item, had either been used before or returned after some initial interference. The casing was slightly dented, rub m... read more
Avoid like the plague, I was wrongly advice to purchase a gate entry system by the owner, Lester. It turned out this was not waterproof and needed to be under a canopy. From onset the night camera did not work, I called and emailed numerous times however no one came back to me to fix the issue. The worst service I have ever encountered.
The gentleman who manages the business returned my missed call. His advice was priceless. It helped me resolve a lock issue which would have cost many hundreds of pounds. I thoroughly recommend ELS for their sincere help.
Terrible company. They sent me a lock without any wiring diagram. When I called them up, they were extremely unhelpful and made out that I was incompetent. I don’t think they know there products as he couldn’t explain how to connect it up. There are better companies, use them
Electric Locking Systems Ltd has a 2.3 star rating with 6 reviews.
Electric Locking Systems Ltd is closed now. It will open on Thursday at 8:00 a.m.
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