Elderwood Village at Fairport

Renee Corwin 

on Google

5 months ago

The nursing staff, HR, and Director ignore the fact that patients wait 2 to 3 hours for a call bell to be answered, hot water in memory care unit is always brown and has metal shavings in it, techs sit in hallway and discuss drinking, partying, and daring websites while patients need to be changes, medications and call bells ringing. When brought to the Administration, was told it would be handled, however when outside they were discussing (Dan and Cara) how residents should not have visitors and they hate their jobs. 

Kevin Quigley 

on Google

a year ago

Elderwood Fairport is fantastic. This is due to the the outstanding care and attention that the staff gives to residents. My mom has been at Elderwood for nearly a year and she loves the staff, as do I. I have observed the patience and respect that they show to residents. In addition, the food in the restaurant is excellent. Elderwood seems to attract wonderful people to work there. 

David Schanz 

on Google

2 years ago

Quality care at some of the most reasonable rates in greater Rochester. We have been told new levels of care will soon be available to support residents whose needs go beyond basic assisted living. 

Theresa W 

on Google

4 years ago

My mother-in-law is currently living at Elderwood Village at Fairport. She says she is in the perfect place for her. Prior to covid restrictions we were able to visit in her room. She opted for a double space which allows for a small living room and a bedroom. She has everything she needs there. The people are fabulous. Prior to covid, we were able to sit and visit, eat meals with her, and feel like a part of her life. Covid has changed so many things. With all that, they have been great about keeping us informed.