Elderwood at Lockport

Yolanda Otero 

on Google

a month ago

I can't speak enough on how amazing the staff and this facility has been to my father and I. Brittay Stachowicz, Lauryn Betancourt and the rest of the team were so understanding and demonstrated such care and kindness through our difficult time in transitioning my father in and out of the facility. They were thorough, thoughtful and worked with me diligently every step of the way. Words can never express how much I appreciate them and all they do. I am forever grateful to them and Elderwood. Thank you from the bottom of my h... read more

Linda Wilson 

on Google

2 months ago

Everyone was friendly and attentive to the needs of both the resident and family. 

luv_a_nurse * 

on Google

3 months ago

Been, with Elderwood Staffing (ESS) about a year now. I travel to Elderwood Facilities and fill in nursing shifts needed. Only problem is that it's an 1.5hr ride one way, but the treatment I received there was awesome. The residents were happy and the staff was excellent, everyone was nice and very hard working, not to mention it's super clean here. Hoping they have some open shifts coming up, so if you ever need a facility for your loved one this is the place to have peace of mind knowing they are in good hands. Or if your ... read more

Dee Hale 

on Google

6 months ago

I was advised to read a review after poor care of the only grandma I've ever had. Her time there was not how someone should be cared for towards the end of life. Now I see the employee's are striking for more pay. YOUR PAY RATE IS BASED ON JOB PERFORMANCE! IF YOU ARE NOT HAPPY WITH YOUR PAY THEN DO YOUR JOB TO THE BEST OF YOUR ABILITY AND YOU WILL BE REWARDED. 

Alicia Higgins 

on Google

6 months ago

My grandma went to Elderwood for physical therapy. She had fallen several times at home. It was a huge decision to place her at elderwood Lockport N.Y. She was admitted in October, by January her ability to do everyday life was declining. The staff were wonderful in the rehab unit. So the family decided to permanently place her. I visted every week. Most of the time she was in bed. Her roommate stated they are understaffed and we can’t get out of bed today. We asked how many staff per residents. They said 2 staff/ 40 residen... read more