Elderwood at Liverpool

deb jones 

on Google

2 months ago

My loved one is in the rehab unit. I would give the PT/OT staff a separate five stars. As far as overall… Not really impressed at all. This unit seems to be either understaffed or unqualified to do the job. While I have spoken with staff who really seem to care and know what they’re doing, others, aides and nurses alike, just don’t seem to understand how to handle elderly people. Instead of answering call bells and addressing urgent basic needs like toileting/cleanliness issues, my loved one is often ignored or told to wait ... read more

carol wright 

on Google

4 months ago

I was recently a patient in the rehab unit. I want to give a shout out to all the nurses , aides, housekeepers, physical therapy and OT department for the wonderful care.they were all very polite and treated me with respect, my bell was answered within minutes from when i put it on I also liked how everyone one came in to introduce themselves like the dr dietitian the gentleman of the therapy department social worker etc. I wasn’t a fan of the food though but the Dietitian did accommodate me with a sandwich I highly recommen... read more

Kathy Ashley 

on Google

5 months ago

June 2024 my father-in-law was admitted to the rehab floor with the hopes he could return to his assisted living apartment. Unfortunately that was not to be and he needed long term placement. We were lucky that he could stay at Elderwood and he was moved to the 2nd floor. Both floors gave him exceptional care. Even short staffed he was treated well and his needs were met. We family members were also treated with respect and our concerns were always addressed quickly & professionally. I truly cannot say thank you enough to ev... read more

Me Mcdonald 

on Google

6 months ago

78 yr old mother had major surgery. on 1st floor for rehab. mother is very cognitive and motivated to get well. the nurses were very nice. rooms were small but ok. alot better than some other nursing homes in the syracuse area. i believe they were understaffed but the staff that was there were hard workers. my mother appreciated the different social engagements that were done in the cafeteria area. she comes from senior apartment in oneida county and appreciated the social areas once she was feeling well enough to get out of... read more

Elizabeth Pollock 

on Google

8 months ago

I here just for rehab. It is the best place ever. Its very clean,the food is excellent and the people are so wonderful. They are very helpful and they go out of there way to accommodate your every need. I can't say enough about this facility. They are a little short on staff help. But the ones they have bust there buts to make up for it