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El Pollo Loco

4.3

About this business

Location details

1400 E Belt Line Rd, Richardson, TX, 75081, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to 10:00 p.m.
Tue10:30 a.m. to 10:00 p.m.
Wed10:30 a.m. to 10:00 p.m.
Thu10:30 a.m. to 10:00 p.m.
Fri10:30 a.m. to 10:00 p.m.
Sat10:30 a.m. to 10:00 p.m.
Sun10:30 a.m. to 10:00 p.m.
4.31,684 reviews
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Sam Houston's profile image
Sam Houston 
2 weeks ago

Rip off prices. Two pieces of chicken cost over $10, then they push expensive add ons. Something that costs about $1 to make is sold for $10. Charging prices like that leaves a bad feeling with people and they Curse you with bad Karma. That is why you and your family will never be happy with cheated money. That’s life. Money made by overcharging never brings lasting satisfaction. 

Chiming Xiong's profile image
Chiming Xiong 
2 weeks ago

This was my go to spot when I’m in Richardson. But today, I received some undercooked chicken. Was chewy and not cooked all-the-way through. Very unfortunate. 

ken dy's profile image
ken dy 
3 weeks ago

JULY 12, 2026: I have eaten at this location several times. It's always been good. El Pollo Loco doesn’t make fast food. They make delicious food fast. They have a drive-through, but I prefer to dine-in. Today Iris greeted me and my friend, and helped me with my order. I had some questions about the App. She answered my questions, and helped me to use my rewards from inside the App. I ordered (2) $5 Original Pollo Bowls. They were delicious. You can add your special salsas for free. I recommend everything on the menu. They a... read more

Right Relation's profile image
Right Relation 
a month ago

The young man at the drive through was the most polite fast food employee who has ever served us. Chicken was not out for 20 minutes, but his attitude was so great that we didn’t mind the wait. He offered us complementary beverages for the wait and eventually brought us the food. His service was exceptional and Pollo Loco should be proud of having an employee like him and take care of him. I didn’t get his name, but we were truly moved. Great job!! Oh, and the chicken was great, too ;) 

Hussam AB's profile image
Hussam AB 
a month ago

Bad bad bad at all. food from chicken, sides, drink, suases. 

Frequently asked questions about El Pollo Loco

How is El Pollo Loco rated?

El Pollo Loco has a 4.3 star rating with 1,684 reviews. 

When is El Pollo Loco open?

El Pollo Loco is closed now. It will open at 10:30 a.m. 

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