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El Dorado Savings Bank

4.1

About this business

Location details

4768 J St, Sacramento, CA, 95819, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.110 reviews
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Naz Steeber's profile image
Naz Steeber 
on Google
2 years ago

I just closedall my accounts because of Karen. Her name actually is Karen. I have been a customer for 24 years. She came from behind the counter to scream, "You can't do that!" As I was trying to open another account for my child. Her ignorance about tax law, and lack of products to offer notwithstanding, she wasn't even my teller to start with. She interruptedthe tellerwho was assisting me to yell at me. Just to clarify, I was opening an additional account, and making a deposit. When I went in to close the accounts today, K... read more

William Marshall's profile image
William Marshall 
on Google
3 years ago

Horrible customer service from Karen. I watched her struggle with another customer and then assist with my transaction calling it "a recurring monthly problem." What type of employee in a savings bank would call decades of monthly deposits a problem? I guess the outdated technology that Karen's accustomed to is the customers problem. Speaks volumes about how she values her self, job, customers, and other people's money. With her experience and level of customer service, she should be greeting people and checking receipts at ... read more

Erin Smith's profile image
Erin Smith 
on Google
4 years ago

They are awesome here 

Sage Smith's profile image
Sage Smith 
on Google
4 years ago
Patricia Deal's profile image
Patricia Deal 
on Google
5 years ago

Had this Bank for over 25 years. we love it 

View all google reviews

Frequently asked questions about El Dorado Savings Bank

How is El Dorado Savings Bank rated?

El Dorado Savings Bank has a 4.1 star rating with 10 reviews. 

When is El Dorado Savings Bank open?

El Dorado Savings Bank is closed now. It will open at 9:00 a.m. 

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