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El Dorado Mazda Service
- Auto Repair
- McKinney, TX
About this business
Location details
2150 N Central Expy, McKinney, TX, 75070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Woman service advisor which made my wife feel comfortable. Car needed the 70,000 mile Service and coolant flush and brakes. We really like the service at this dealership.
Extremely Disappointing Experience I have encountered ongoing issues with this location, each visit marked by a lack of professionalism and courtesy. On my most recent visit, I was left waiting over 20 minutes before anyone acknowledged my presence. The staff consistently exhibit dismissive behavior and have attempted to impose unnecessary charges on multiple occasions. Most concerning, my tire was visibly deflated immediately after the vehicle was returned to me, dropping to a pressure of 12 PSI. I was told it was due to a ... read more
The service center at El Dorado Mazda goes above and beyond to help solve problems. When I brought my car in for a strange smell, they got me right in and got to work. They soon contacted me and let me know what they found the source of the odor. They used an electric atomizer machine to remove the odor. I can't say enough good things about Nick Kinkaid and his crew at the service center. Thank you so much for taking care of my car.
The work seems to be good but honestly, waiting 4-5 hours minimum every time you need an oil change or tire change is kind of ridiculous, even if you have an appointment. Loaners book a month in advance and shuttle rides don’t really work when you have kids in car seats.
I had a deeply frustrating experience with Eldorado Mazda's service department. After calling yesterday to reschedule my appointment, I was assured I could come in today without needing an appointment, as they accept drive-ins. I also called this morning to confirm, and was told there would be no wait time and my car would be serviced promptly. However, upon arriving, I was informed that I would need to wait four hours for service. This lack of communication and inconsistency is unacceptable. I had taken time off work and dr... read more
Frequently asked questions about El Dorado Mazda Service
How is El Dorado Mazda Service rated?
El Dorado Mazda Service has a 4.1 star rating with 57 reviews.
When is El Dorado Mazda Service open?
El Dorado Mazda Service is open now. It will close at 4:00 p.m.
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