This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
El Cajon Ford Service
- Automotive
- El Cajon, CA
About this business
Location details
1595 E Main St, El Cajon, CA, 92021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 4:00 p.m. | |
| Sun | Closed |
A service technician broke my MaxxAir fan/exhaust in my Transit van. Nobody notified me upon delivering my vehicle - instead, I noticed it and had to bring it up. They almost ripped the entire thing off the roof. I get accidents happen, but trying to hide this mistake leaves a bad taste. This was on February 9th. I was told to re-order the fan and they would promptly reimburse me. I've checked in daily since February 9th, and it's always one excuse after the other. It's now February 24th and I'm still out $430.82. I'm writin... read more
We had our van brake down as we were traveling and had to tow the vehicle to El Cajon Ford Service Center on a Sunday! The service advisor, Wes, went above and beyond to communicate with us as the vehicle went thru the evaluation process and then the repairs. Communication was everything....Wes was understanding, honest, and helpful.....and the vehicle issue was fixed quickly. I cannot give enough positive feedback on how impressed we were with this service center!
Derrick was great with the diagnosis and service process. Kept us in the know and made it easy and clear. I've always had good experience with El Cajon Ford. Now it's even better with the new pickup and delivery service, especially as we live in Alpine.
Just dropped off my truck…. So far so good. Prompt service with no appointment! (I expected to leave it for diagnosis and repair) Revised review: El Cajon Ford had my truck for two weeks with no work started. Supposedly waiting for a new computer or ECU. Pulled the truck and had it towed to another Ford dealer in Poway. They diagnosed it as something completely different! Had me up and running in 3 days. (It’s been a year since and I’ve had no further problems with my truck.
Frequently asked questions about El Cajon Ford Service
How is El Cajon Ford Service rated?
El Cajon Ford Service has a 4.6 star rating with 1,365 reviews.
When is El Cajon Ford Service open?
El Cajon Ford Service is closed now. It will open tomorrow at 7:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com