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El Cajon Ford Service
- Automotive
- El Cajon, CA
About this business
Location details
1595 E Main St, El Cajon, CA, 92021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 4:00 p.m. | |
| Sun | Closed |
I've been extremely impressed with the efficiency, communication, and customer service of both the quick lane and the service department. They all go out of their way to understand the problem, provide a realistic estimate of what they can and can't do, and in my experience typically end up providing more than anticipated. Maintenance and service is super expensive but at least I feel like I'm getting what I expected every time I come to El Cajon's service department. It just seems like you can't get people to care about the... read more
A service technician broke my MaxxAir fan/exhaust in my Transit van. Nobody notified me upon delivering my vehicle - instead, I noticed it and had to bring it up. They almost ripped the entire thing off the roof. I get accidents happen, but trying to hide this mistake leaves a bad taste. This was on February 9th. I was told to re-order the fan and they would promptly reimburse me. I've checked in daily since February 9th, and it's always one excuse after the other. It's now February 24th and I'm still out $430.82. I'm writin... read more
We had our van brake down as we were traveling and had to tow the vehicle to El Cajon Ford Service Center on a Sunday! The service advisor, Wes, went above and beyond to communicate with us as the vehicle went thru the evaluation process and then the repairs. Communication was everything....Wes was understanding, honest, and helpful.....and the vehicle issue was fixed quickly. I cannot give enough positive feedback on how impressed we were with this service center!
Frequently asked questions about El Cajon Ford Service
How is El Cajon Ford Service rated?
El Cajon Ford Service has a 4.7 star rating with 1,367 reviews.
When is El Cajon Ford Service open?
El Cajon Ford Service is open now. It will close at 6:00 p.m.
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