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E&J Appliance Service Company
- Appliances & Repair
- Tempe, AZ
About this business
Specialties We are a family owned and operated business started by Ernie Johnson in 1982. We specialize in great customer service every call every time. Appliance repair has changed over the years with all of the new products that have come out like, front load washing machines and french door refrigerators. We keep our techs up to date with regular training about three times a year so the will know how to fix your appliance and fix it correctly. We are a factory authorized repair company for Whirlpool, Kitchen Aid, Maytag, ... read more
Location details
5010 S Ash Ave #103, Ste 103, Tempe, AZ, 85282, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | Closed | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Techs were on time and friendly. Answered all questions and fixed the problem with my refrigerator quickly.
Caveat emptor ( Beware ) ! They have no hourly rate instead they quote a price which reflects some guidelines they go by for that job. Their guy was here for 20 minutes and paid himself $243 for labor and also charged $198 for a part. I would never recommend these people to anyone I know.So here is the follow up: 6 mos later the same part went out again. Labor $200 and replaced part free. 2 mos later, same part went out again. This time no warranty at all. Fed up. Junked it all.
Our service man was Nick came into our home, Look at our freezer told us it would cost us $500 and that it was a 50-50 chance that it would Work. This disappointment was that he charged us $135 for less than five minutes To tell us that it was partially unrepairable. I would’ve been happy to pay $25 bucks to hear that but no $135 is a bit too steep for me. Another thing when I called the receptionist, I was descriptive on what my problem was the making and model, I received a phone call from Nick before coming. He knew exact... read more
Answered all my questions and gave me advice. I appreciate you, gentlemen 🏆💯
Frequently asked questions about E&J Appliance Service Company
How is E&J Appliance Service Company rated?
E&J Appliance Service Company has a 4.4 star rating with 194 reviews.
When is E&J Appliance Service Company open?
E&J Appliance Service Company is closed now. It will open tomorrow at 7:30 a.m.
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