Eisenhower Imaging Center - PS

beargio 

on Google

a month ago

This is my stepson’s account . I wish I could leave 0 stars. I had a form from my primary clearly stating I had neck and knee pain. The receptionist said the doctor put my wrong dob on the form and that I needed a new one. I suggested we just update the form ourselves or that she put the correct date into her computer. She said no, a new form. I had to drive to the doctor’s office for a new one, in pain. I bring back the new form and she says it’s not signed by the doctor just the PA. It’s exactly the same signature as the f... read more

Rick Erdenberg 

on Google

6 months ago

The CT operator and his assistant would choose their preferred next patient, not by the appointment scheduled time but by their choice. Appointments scheduled for one hour after my scheduled appointment, 6 of these patients were chosen ahead of my scheduled time. When I asked why I had to sit and wait for one hour while these 6 others were chosen before me, they shrugged their shoulders and mumbled nothing. No reason, no apologies. Does Eisenhower Imaging have any training programs on how to respectfully treat patients? If t... read more

Karen S 

on Google

9 months ago

Thank you to the friendly front desk who answered my calls promptly and were able to give accurate information. Thank you to the patient aides who lessened my tension. Finally, thank you to the wonderful technicians who, in such a caring way, were able to and took the time to situate my body in the least painful way for the MRI and put the ear phones and head phones on without me asking. You all made it possible for me to get my MRI done in the quickest time possible. 

Gerrie Karczynski 

on Google

10 months ago

Appointment was on time. Everyone was kind and considerate. I have used this place several times. 

Monica 

on Google

10 months ago

The experience was okay. The staff answered with "yeah' and 'no' reponses. I couldn't get much out of them when asking questions, AND they had their name badge flipped so that their names are not visible, starting with the receptionists to the nursing staff. I will definitely report it to the state - their names and credentials need to be visible to the patients/public.