Eisenhower Desert Orthopedic Center - Palm Springs -Sunrise

C. W. 

on Google

a month ago

Can't wait for the AI Robots The people who work in appointments, well not all of them but a couple of special employees are just the absolute worst. Heres how yesterday and today's experience was. I was called at the last minute that the doctor would be in La Quinta today instead of where I typically see him in Palm Springs. The additional drive is about 30 min. I said I will find out if I can make it and call back if I cannot. I call back and heres what a patient experiences from less than pleasant employees, first and las... read more

Richard Watts 

on Google

6 months ago

We had the unfortunate experience of Visiting the orthopedic office in Palm Springs with "Dr. Patel" and her horribly rude assistant. First we see the assistant who was extremely rude right away and we really confused why she had a mask half on and infected piercings on her face. When we told her why we were there she tried telling me that isn't what the referral said. After looking at the referral We were correct and she still argued with us. She got nasty when we could remember the primary Dr even though she had it sitting... read more

April Sall 

on Google

7 months ago

The customer service and phone systems is like navigating a 3rd world country- they do NOT want to help you and are fine if you get frustrated and or not helped and go to another facility like UCI or UCLA and drive all day for appts. For example you’ll navigate an unhelpful automated phone system and wait on hold fur 15-30 min to talk to a live human that then won’t be able to answer your question and out you back on hold for who Knows how long or hang up on you. My dad had to seek cancer treater elsewhere bc after 4 months ... read more

Richard Galindo 

on Google

a year ago

Great staff and friendly especially Hanna Glenn and Dustin Briggs