Edwards Heating & Cooling's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Edwards Heating & Cooling

3.7

About this business

Location details

Brighton, Brighton, MI, 48114, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.741 reviews
Select a rating
Brittany Rose's profile image
Brittany Rose 
2 months ago

I had a main drain line clog so I called Edwards to come out. The plumber arrived and got right to work without discussing the problem with me. I discussed the problem extensively with someone over the phone, so I assumed it had all been relayed. He replaced the plumbing under the sink and went to leave and charge me $500. I asked if the clog was fixed and he was confused, he thought he was just there to replace the under-sink plumbing, which I never requested. I asked to speak to a manager, that I would be happy to pay for ... read more

Stacy Andrews's profile image
Stacy Andrews 
8 months ago

Had a decent experience when I had these guys out to check my water heater a couple months back. He told me the problem was my shower. He told me what to buy and that he would come back and install it. I was not having immediate problems so I waited and when the shower finally went I purchased what the guy told me to and called for an install. Had an appointment that had someone at the house ready and waiting at 8 AM for my 8 to 12 AM appointment time no one ever came no one ever called. I called the place twice. They said t... read more

Vicky Guznack's profile image
Vicky Guznack 
11 months ago

DO NOT USE THIS COMPANY!! I paid them $1,700 to repair a water tank and pull a permit. The cost itself was ridiculous, but I was in a crunch with the city of Lansing. The office staff at this company is beyond incompetent and has taken over a month to schedule a very easy inspection to close the permit. The owner of this house has lost over a month of rental income due to their negligence. 

Darius Baxter's profile image
Darius Baxter 
a year ago

Horrible customer service, guy came out for 85$! Then quoted us nearly 700$ to replace 2 foot of pipe in a very accessible area of the house. I was not home at the time but my girlfriend was and they turned almost all my plumbing to the rest of my heat off and left it. I called back today and they then stated they only flipped the 1 switch… luckily I always take pictures of stuff to remember how stuff either was or how it goes, All around horrible and would not recommend. 

Robert Pettengill's profile image
Robert Pettengill 
a year ago

Called on a Saturday needing a shower valve and handle replacement. Was surprised they could send someone out within 90 minutes. David was terrific and solved our problem. His attention to detail was terrific. The only reason I gave 4 stars and not 5 was the price. Holy moly, I know plumbing services are expensive, but I was unprepared for a quote that was 30% higher than I expected. However, we were in a bind and didn't really have time to shop around for lower prices. We'll use EPH again, but we'll get some other quotes as... read more

Frequently asked questions about Edwards Heating & Cooling

How is Edwards Heating & Cooling rated?

Edwards Heating & Cooling has a 3.7 star rating with 41 reviews. 

When is Edwards Heating & Cooling open?

Edwards Heating & Cooling is open now. It will close at 6:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com