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Edwards Heating & Cooling
- Contractors
- Brighton, MI
About this business
Location details
Brighton, Brighton, MI, 48114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
DO NOT USE THIS COMPANY!! I paid them $1,700 to repair a water tank and pull a permit. The cost itself was ridiculous, but I was in a crunch with the city of Lansing. The office staff at this company is beyond incompetent and has taken over a month to schedule a very easy inspection to close the permit. The owner of this house has lost over a month of rental income due to their negligence.
Horrible customer service, guy came out for 85$! Then quoted us nearly 700$ to replace 2 foot of pipe in a very accessible area of the house. I was not home at the time but my girlfriend was and they turned almost all my plumbing to the rest of my heat off and left it. I called back today and they then stated they only flipped the 1 switch… luckily I always take pictures of stuff to remember how stuff either was or how it goes, All around horrible and would not recommend.
Called on a Saturday needing a shower valve and handle replacement. Was surprised they could send someone out within 90 minutes. David was terrific and solved our problem. His attention to detail was terrific. The only reason I gave 4 stars and not 5 was the price. Holy moly, I know plumbing services are expensive, but I was unprepared for a quote that was 30% higher than I expected. However, we were in a bind and didn't really have time to shop around for lower prices. We'll use EPH again, but we'll get some other quotes as... read more
PROFESSIONAL SCAM ARTISTS. Update: We have received letters threatening to sue us for not paying the original $69 disgnostic fee, even though we were happy to pay that and the "technician" Scott refused our payment. Please avoid the headache of dealing with this predatory company and seek out a more reputable team. **** Technicians steal from the company and the customer. We were quoted $69 for a diagnosis. The technician Scott arrived and tried to strong-arm an extra $125 to diagnose the issue. Called the company, and they ... read more
Technicians steal from the company and the customer. We were quoted $69 for a diagnosis. The technician Scott arrived and tried to strong-arm an extra $125 to diagnose the issue. Called the company, and they confirmed the fee is and was only $69. He drove off without doing anything, and they are still trying to get us to pay them for coming out despite doing absolutely nothing for us. Worst customer service I've ever experienced.
Frequently asked questions about Edwards Heating & Cooling
How is Edwards Heating & Cooling rated?
Edwards Heating & Cooling has a 3.8 star rating with 39 reviews.
When is Edwards Heating & Cooling open?
Edwards Heating & Cooling is closed now. It will open on Monday at 9:00 a.m.
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