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Edwards Heating & Cooling

3.8

About this business

Location details

Brighton, Brighton, MI, 48114, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.840 reviews
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Stacy Andrews's profile image
Stacy Andrews 
3 months ago

Had a decent experience when I had these guys out to check my water heater a couple months back. He told me the problem was my shower. He told me what to buy and that he would come back and install it. I was not having immediate problems so I waited and when the shower finally went I purchased what the guy told me to and called for an install. Had an appointment that had someone at the house ready and waiting at 8 AM for my 8 to 12 AM appointment time no one ever came no one ever called. I called the place twice. They said t... read more

Vicky Guznack's profile image
Vicky Guznack 
6 months ago

DO NOT USE THIS COMPANY!! I paid them $1,700 to repair a water tank and pull a permit. The cost itself was ridiculous, but I was in a crunch with the city of Lansing. The office staff at this company is beyond incompetent and has taken over a month to schedule a very easy inspection to close the permit. The owner of this house has lost over a month of rental income due to their negligence. 

Darius Baxter's profile image
Darius Baxter 
6 months ago

Horrible customer service, guy came out for 85$! Then quoted us nearly 700$ to replace 2 foot of pipe in a very accessible area of the house. I was not home at the time but my girlfriend was and they turned almost all my plumbing to the rest of my heat off and left it. I called back today and they then stated they only flipped the 1 switch… luckily I always take pictures of stuff to remember how stuff either was or how it goes, All around horrible and would not recommend. 

Robert Pettengill's profile image
Robert Pettengill 
a year ago

Called on a Saturday needing a shower valve and handle replacement. Was surprised they could send someone out within 90 minutes. David was terrific and solved our problem. His attention to detail was terrific. The only reason I gave 4 stars and not 5 was the price. Holy moly, I know plumbing services are expensive, but I was unprepared for a quote that was 30% higher than I expected. However, we were in a bind and didn't really have time to shop around for lower prices. We'll use EPH again, but we'll get some other quotes as... read more

Alien Grrrl's profile image
Alien Grrrl 
a year ago

PROFESSIONAL SCAM ARTISTS. Update: We have received letters threatening to sue us for not paying the original $69 disgnostic fee, even though we were happy to pay that and the "technician" Scott refused our payment. Please avoid the headache of dealing with this predatory company and seek out a more reputable team. **** Technicians steal from the company and the customer. We were quoted $69 for a diagnosis. The technician Scott arrived and tried to strong-arm an extra $125 to diagnose the issue. Called the company, and they ... read more

Frequently asked questions about Edwards Heating & Cooling

How is Edwards Heating & Cooling rated?

Edwards Heating & Cooling has a 3.8 star rating with 40 reviews. 

When is Edwards Heating & Cooling open?

Edwards Heating & Cooling is open now. It will close at 6:00 p.m.  

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