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EDWARDS GMC STORM LAKE
- Automotive
- Storm Lake, IA
About this business
Location details
1303 N Lake Ave, Storm Lake, IA, 50588, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I am only writing this to try to help other people. My daughter had trouble with her truck not going in to reverse sometimes. She took it to Edwards Storm Lake. They told her that while they were diagnosing it stopped going into reverse at all and the transmission pump needed replaced. They gave her an estimate for 2022.29 (parts only) and i estimated labor for her to be a worst case scenario of $2000 so she was relieved to expect around a $4000 bill as opposed to the 9 or 10,000$ that the very rude service advisor had told ... read more
Not super impressed. Took my vehicle in for its first (complimentary) service. Dropped it off at 10:30. The courtesy shuttle dropped me off at my doctor's appointment and picked me back up when I was done. Courtesy shuttle is a piece of crap minivan that is pretty dirty. Driver was nice, though. I get back to the dealership and my truck isn't done until 1:00. On top of that, the tech didn't reset the oil life and didn't top off the DEF, which is a part of the complimentary service. I definitely don't recommend their service ... read more
After a nightmare of a repair, and denying me a loaner, They reflashed my ECU without my consent. That deleted my tune, and have been dodging me on hold when I call. The reflash and tune will cost me $1500 to $1700 to redo. All to avoid the check engine light. Get back to me Edward's. Also I've never purchased a vehicle from then I just know their service department is lacking in terms of communication to say the least.
My experience with Edwards was exceptional. As someone who had never purchased a vehicle online before, I was thoroughly impressed by how seamless the process was. From the outset, my sales associate, Jesse, was prompt, knowledgeable, and ensured that everything moved forward smoothly. The same level of professionalism extended to the back office—Melinda handled the financing and paperwork with ease and clarity. Overall, the entire team at Edwards demonstrated a high level of professionalism and efficiency, making this the m... read more
Frequently asked questions about EDWARDS GMC STORM LAKE
How is EDWARDS GMC STORM LAKE rated?
EDWARDS GMC STORM LAKE has a 4.3 star rating with 161 reviews.
When is EDWARDS GMC STORM LAKE open?
EDWARDS GMC STORM LAKE is closed now. It will open at 8:00 a.m.
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