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Edwards, Church, & Muse Inc

3.0

About this business

Progressive Authorized Agent Edwards, Church And Muse, Inc. is your local Charlotte insurance agency. We provide free insurance quotes for auto, home, business and more. 

Location details

4000 Park Rd, #300, Charlotte, NC, 28209, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.08 reviews
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Katie Dirks's profile image
Katie Dirks 
on Google
2 months ago

As of Feb 12, no insurance cards have been issued. Coverage should have started Feb.1. Providers can't find us in their systems. Unable to to keep doctor appointments or pick up prescriptions. "It's being worked on". No resolution in sight. Use this company at your own risk. Is it the fault of United Health Care or ECM? Who knows? I just know $$$ is coming out of my paycheck for services NOT rendered. Prorate our costs and make this right. AND get the cards to us! 

Brandon Cooksy's profile image
Brandon Cooksy 
on Google
a year ago

On 2 separate occasions, I never heard back from anyone. Once I was told "let me check on that and call you back" and once I attempted to file a claim, I was asked a few questions and never got a response. That was 3 weeks ago.. 

J C's profile image
J C 
on Google
a year ago

Not the same company it was. My business has been with them for 28 years, no one has called me for the last 10. I recently got quotes from other independent agents and found I was paying thousands of dollars per year too much. I got better coverage at a lower price by taking a couple of hours to call other agencies. Shame on me for not doing this sooner, but shame on ECM for not offering to review my insurance needs for the last decade. As a final insult to injury, when I contacted ECM to cancel my policies, they sent me can... read more

Kimmy A's profile image
Kimmy A 
on Google
2 years ago

I've been with them for years and get quick competent service 

Alison Hartz's profile image
Alison Hartz 
on Google
3 years ago
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Frequently asked questions about Edwards, Church, & Muse Inc

How is Edwards, Church, & Muse Inc rated?

Edwards, Church, & Muse Inc has a 3 star rating with 8 reviews. 

When is Edwards, Church, & Muse Inc open?

Edwards, Church, & Muse Inc is closed now. It will open tomorrow at 9:00 a.m. 

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